travel Archives - Jetpets AU

Satu the Well Travelled Tiger

Posted on August 22, 2019 by Jetpets

Here at Jetpets most of our feline happy travellers are much loved family cats. However recently we were lucky enough to take care of the world’s largest member of the cat species – a Tiger!

Meet Satu, a 13 year old Sumatran Tiger.

Jetpets transported Satu from Queensland, to Ballarat Wildlife Park on a Qantas Freighter Aircraft. Satu travelled overnight and arrived at his new home in the early hours of the morning.

Satu is a very confident, strong and bold 13 year old Sumatran Tiger that has moved several times in his life. He was born in Germany, and travelled to Australia to be a part of the Australiasian Breeding Program.

“Satu just takes it in his stride. His journey from Queensland to Ballarat Wildlife Park was organised with Jetpets. We can not thank Jetpets enough for achieving everything we asked for to make Satu’s journey safe. The staff were amazing and supportive to our every need,”said Ballarat Wildlife Park chief tiger keeper Robbie Doyle.

Whilst living in Queensland for four years Satu fathered one litter with a female Sumatran Tiger named Maneki.

Satu and Maneki were then recommended to move to Ballarat Wildlife Park to live and be part of Greg Parker’s new dream, the new Conservation Precinct Area. These two beautiful and majestic Sumatran Tigers are now great ambassadors for their wild cousins and now help the staff at the Ballarat Wildlife Park educate thousands of guests about the plight of the Tigers. They are also great motivators to help raise much needed funds to save their wild cousins, with only 300-500 hundred wild Sumatran Tigers known to still live in their natural habitat.

Since arriving at Ballarat Wildlife Park, Satu has settled in with ease, cruising around all the enclosures marking his territory, chuffing at the female tiger Maneki and getting to know his new keepers.

His appetite for food is great, he has gained 1 kilogram in weight since arriving over one week ago at the wildlife park and his keepers are spending a lot of down time chilling around Satu as well as bonding via training.

Helping your cat settle into a new home

Posted on September 26, 2018 by Jetpets

It’s certainly no secret to cat owners, that sometimes cats can feel uncomfortable in new or unfamiliar surroundings. If you are introducing your cat to your new home, then it is important to take it slow and control your cat’s exposure to the new stimulus. When introducing your cat to a new home, try to create one room in your home where you can let the cat out of their travel crate and allow them to explore these new surroundings at their own pace.

Ensure that the doors and windows are closed to eliminate them escaping the area and place familiar items such as blankets or toys around the room.

Another great tip is to utilise a Feliway diffuser. Feliway diffusers are a fantastic way to create a peaceful and calming environment which can make adjusting to new stimuli less stressful for cats. Cats communicate through natural pheromones and the diffuser works in much the same way as a regular fragrance diffuser, spreading this comforting pheromone message in the cat’s environment.

Just screw the pheromone vial into the Feliway diffuser and plug it into an electrical socket and leave to diffuse the pheromone continuously. Ensure that the diffuser isn’t blocked by cupboards or doors to allow for complete permeation of the new environment.

As your cat begins to adjust to the new environment over the course of several days, start to introduce them to more and more rooms in your house and monitor their behaviour. You can even utilise multiple diffusers to create that comforting environment throughout the house.

By controlling your cat’s environment and using a Feliway Diffuser you can decrease the time it takes to get your cat use to their new surroundings, which means more time enjoying your pet’s company.

Jetpets Assists in Chimpanzee Breeding Program

Posted on April 20, 2018 by Jetpets

On the remote western edge of Africa, in the country of Sierra Leone, lies a great belt of tropical rainforest home to some of the worlds most unique and beautiful animals, Chimpanzees. Due to significant pressure from the illegal bush meat trade, rising human populations and deforestation, these populations are under threat.

Monarto Zoo in South Australia is working directly with the Jane Goodall Institute and the Tchimpounga Chimpanzee Rehabilitation Centre to combat the threats to this amazing population. Monarto Zoo’s Chimpanzee breeding program was recently bolstered by the addition of two new females from Taronga Zoo in Sydney.

Hannah and Lani were transported by Jetpets last month to join their new brothers and sister at Monarto Zoo and they are settling in, in their own unique ways.

Hannah was initially nervous in meeting her new troop but quickly overcame her social anxiety to settle in to a mothering role.

“They are doing really well and have settled in better than we could ever imagine. Hannah is just amazing with Enzi (our 2 ½ year old male chimp). She can be seen at times carrying him around, and he really likes her a lot. Our alpha male Tsosti has taken a liking to Hanna and is supportive of her in any disputes”, said Monarto Zoo’s Team Leader Althea Guinsberg.

While the playful and social, Lani, has taken to grooming her new-found friends after sitting back and observing for a while.

“Lani is doing well; in the beginning she was not happy and that affected her appetite, but this did not take long to change and soon she was foraging with the troop. She gets on well with our one adult female Galatea and the two have some great grooming sessions. Gombe, one of our males, also loves grooming with Lani and they get on really well”, said Althea.

With Chimpanzees being classified as an endangered species with approximately 150,000 to 300,000 chimps remaining in the wild it’s never been a better time to support the conservation work being done by Monarto Zoo and their partners. If you would like to donate and assist in the important work they do, you can do so by visiting this link or if you are in South Australia stop by Monarto Zoo for the ultimate chimpanzee experience.

Is your furry family member travelling?

Posted on March 13, 2018 by Jetpets

There’s many benefits in using a pet travel service.

Travelling within Australia or overseas? Need flights booked for your pet? Require a door to door service? Regardless of the travel scenario there’s countless benefits in using a pet travel service, rather than attempt to organise it yourself. Here’s just some of the benefits in having the Jetpets team arrange and look after your pet throughout their entire travel journey.

Place your pet in the care of pet lovers.

We know that you are trusting us to care for your much loved, precious family member. Our pet loving team includes pet travel consultants, resident vets and pet handlers, and we are specialists when it comes to pet travel.

We will take the time to get to know your pet and find out if they have any special requirements.

Pet welfare, comfort and safety comes first

Everything we do centres around the welfare, comfort and safety of your pet.

Our resident vets are located at transit lounge locations throughout Australia. For overseas travellers our vets can complete the entire vet work schedule and ensure strict country of entry requirements are met.

Your pet travel consultant will create your pet’s travel itinerary and provide valuable tips to get your pet ready for travel, as well as stepping your through the entire process.

Our transit lounges are conveniently located near major airports in Australia and provide a relaxing and comfortable environment for your pet prior to their flight.

Our team provides great advice on the best sized travel crate for your pet. You can hire or purchase an airline compliant travel crate from Jetpets. For travel within Australia you can visit a transit lounge for guidance on the best sized travel crate, or for overseas travellers a pet handler can deliver one to your home well before travel. Our pet handlers provide great advice on getting your pet familiar with their travel crate.

For door to door services our pet handlers will transport your pet in comfort in our air-conditioned fleet.

For indirect flights we offer a comfort stop service, ensuring that your pet is taken care of every step of the way.

We are there if things don’t quite go to plan. Sometimes a flight does get delayed or cancelled, or a pet may soil their travel crate prior to flight. You needn’t be concerned as a pet handler will attend to it. They will also be there to top up their water container.

We have a strict weather policy to ensure all pets travel comfortably and safely. We have a dedicated pet travel consultant who proactively monitors the forecast and in instances of extreme weather will change the flight time if necessary.

We select the best flight options

Wanting to travel on the same flight? We will do our best to accommodate this.

We have visibility of pet cabin space availability across our airline partners and will suggest the most direct flight option for your pet.

We monitor the weather and if your pet is travelling from or to a hot climate we will recommend a morning or night flight.

Peace of mind

You can have complete peace of mind knowing that your pet is in good hands with Jetpets, and we are accessible 24/7.

Value for money

With the level of expertise provided and care taken Jetpets represents exceptional value for money. There are also many complimentary aspects of our service that provide convenience to you and benefit your pet.

For interstate pet travel you can enjoy the convenience of our complimentary transit lounge to airport pick up and delivery service.

Terms and conditions apply.

For overseas travel our complimentary services include:

The convenience of our “front door” pickup by our trained pet handlers.
Pet handler home visit to assist in choosing the correct crate size for your pet, and leave it with you for pet familiarisation.
Our stay dry fleece mat provides an absorbent padded surface to keep your pet dry and comfortable in their travel crate.
Jetpets resident vets can complete a home visit and health check.
One-night boarding stay prior to travel.

Terms and conditions apply.

Emotional reunion for couple sailing the Pacific Ocean

Posted on February 14, 2018 by Jetpets

At Jetpets we pride ourselves on being able to transport any animal to any location in the world, so when the captain of the yacht “Sailing Nandji”, Jared Laver contacted us to reunite both himself and his partner, Bonita with their beloved Whippet Marley, we jumped at the chance.

The challenge however was that Jared and his partner were currently sailing around the Solomon Islands on their yacht and Marley was travelling from Australia to meet with them.

While the decision to leave Marley behind in Australia for the first length of their voyage was unavoidable the pair were determined to be reunited with their travel buddy Marley somewhere along the way despite the challenges that this would pose but Bonita said it best when she said, “If you want to travel fast you go alone, If you want to travel far…you go together”.

Initially they had planned to arrange Marley’s travel themselves but after realising how complicated the requirements were, Marley’s veterinarian recommended they contact Jetpets to ensure that the important paperwork was completed correctly by the experts as an incorrect form could lead to a very expensive problem.

“If any of the paperwork was incorrect or if we made one mistake then Marley could be sent straight back”, said Jared Laver.

So Jetpets set to work making all the unique arrangements for importation in to the Solomon Islands as well as the specific vet work that was needed prior to travelling. Our pet travel consultant was made aware of the unique circumstances and was able to communicate with Jared and Bonita via email from their yacht in the Solomon sea, making the entire process possible.

With the pet travel arrangements all made, and triple checked we informed Jared and Bonita when Marley would arrive, and the pair excitedly made their way to the little airport to be reunited with Marley. Although they experienced flight delays the pair were successfully reunited with Marley later that day and little Marley was so happy to see them, wagging his tail so vigorously he was almost drumming inside the pet travel crate.

It’s easy to see the strength of the bond shared between these three world travellers and to be a part of their reunion is just one of the many rewarding reasons we do what we do. Please click through and watch the entire episode on their YouTube channel you won’t regret it, and make sure you have a box of tissues handy, it’s a bit of a tear jerker.

The Shoe Fits for Little Sprinter

Posted on December 13, 2017 by Jetpets

Sprinter | Horse | International Pet Transport | Hawaii | Pet Movers | Pets International

Little Sprinter is fast becoming a hero in his home state of Hawaii after undertaking his service horse training.

You may remember back in July earlier this year, Jetpets and Pet Express had the pleasure of assisting a special little horse to fly from the windy city of Chicago to the beautiful beaches of Maui in Hawaii.

Little Sprinter’s owner Christine Higgins was so thankful for the wonderful service and care given to her new companion that she reached out to us personally to thank us for our involvement.

“My little guy arrived in wonderful condition. His eyes were bright and he was relaxed and calm. The trip couldn’t have gone any better!”, said Christine.

Pet Express’s Adrienne communicated with Christine throughout the travel process even getting him out of his custom built travel crate and taking him for a walk during his time at our San Francisco transit lounge.

You see Sprinter wasn’t just any miniature horse, Sprinter was purchased by Christine to become a “service horse”. Christine had earlier been diagnosed with Ankylosing Spondylitis, a form of arthritis that primarily affects the spine and joints causing inflammation that can lead to severe and chronic pain. In addition to this Christine was also diagnosed with Lupus, which affects the immune system, forcing the bodies immune system to mistakenly attack healthy tissue.

These two conditions, combined with other significant ailments, resulted in Christine having to reduce the physical intensity of her day to day life. Christine knew that she would need some assistance to keep mobile and a companion to keep a positive attitude through this considerable life challenge.

Little Sprinter began his service horse training immediately with the aim being that he could provide support to Christine when she travelled to the shops, attended doctors’ appointments and extra stability around the home. Jetpets have kept in close contact with Christine and recently Christine expressed a concern that Little Sprinter was having trouble keeping his balance on the hard wood floors inside her home and asked if it was possible for us to assist.

Jetpets committed to help Christine and Little Sprinter by sponsoring special rubber shoes for Sprinter to wear which would allow him extra grip while indoors and provide better stability to Christine.

Sprinter with his Jetpets sponsored, rubber shoes which enable him to assist Christine indoors.

While Sprinter will no doubt improve the quality of life for Christine’s whole family, Christine wishes to share Sprinters inspirational story with others.

“He loads up in the back of my SUV with a ramp. It is my goal to visit nursing homes and hospitals with Sprinter as a therapy horse. I know he will provide so much joy and so many smiles to people struggling like I am”, said Christine.

While Sprinter has his work cut out for him assisting Christine and her family and his local community, it’s not all work for the miniature horse. Sprinter gets plenty of time to play in the small paddock next to Christine’s house. His playful personality coming through when playing with his favourite toy, a red yoga ball, which he pushes around the paddock, leaning on it until he falls over only to get up and do it all over again.

It’s not all hard work for Sprinter the service horse. Here he is trying on his Halloween outfit.

“He’s quickly becoming my best friend. He’s so sweet and kind. He stays at my side”, said Christine. Although Christine mentioned he also plays up sometimes, “At this point he may be on Santa’s naughty list though!”, she jokes.

Jetpets wishes Christine, the Higgins family and Little Sprinter all the very best as they continue to battle Christine’s conditions. We know Little Sprinter will do a fantastic job of looking after her during the festive season and into the next year.

If you are interested in following Christine and Little Sprinters adventures, you can do so on his Facebook page which by the way is the most adorable animal page we have seen all year.

Sahara in the City

Posted on November 5, 2017 by Jetpets

As our Jetpets furry ambassador, sometimes Sahara has to do the jobs nobody wants to do… like go to Sydney for the weekend, relax in a five-star hotel and be pampered. (It’s a tough job isn’t it!)

As part of Rufus and Coco’s competition in conjunction with Jetpets, you too could win the chance to pamper yourselves and your pooch at the Langham Hotel like Sahara or escape to country Victoria for the ultimate relaxing weekend with your puppy. Simply follow this link and enter for your chance at a Jetpets Holiday.

The Extraordinary Life of Pikelet paw-signing book tour

Posted on November 1, 2017 by Jetpets

Jetpets are excited to announce that we are the major sponsors for the Life of Pikelets National book tour. Pikelet is one of Australia’s most famous living pooches, with over 188 thousand followers on Instagram and 142 thousand on Facebook. Pikelets story is an amazing journey from council pound to superstardom and his followers can’t get enough of his daily antics.

While Pikelet is a talent on his own he is helped along by his mumma and pappa Calley & Brad Stoll who rescued him from death row in 2013 at the age of eight weeks. Pikelet was suffering from deformed legs and a curved spine and was unlikely to be adopted but when Calley saw him she instantly became besotted with the handsome staffy.

Calley herself, is a trained photographer and it’s easy to see why people are drawn to her amazing photographs of Pikelet and his extended rescue family. Her photographs have a way of bringing out her pet’s personalities and the page brings so much joy to Pikelets thousands of adoring fans.

In addition to taking amazing photographs Calley is also a prominent spokesperson for the rescue animal movement and regularly provides advice and assistance to Pikelets fans who are interested in adoption. While not all Pikelet’s fans have the ability to adopt or own pets they are able to contribute to the rescue movement by following Pikelet and supporting the page.

In the past four years, more than 50 foster animals have passed through Pikelet’s Sydney home, all of which have become characters in the Life of Pikelet world. You may remember Calley’s rescue pig Pillow whom Jetpets transported to her forever farm back in July earlier this year.

Jetpets will be working closely with Calley and Pikelet during the month of November to celebrate the tour so stay tuned for further news and content.

If you are interested in purchasing Pikelets book you can do so here and if you plan to get along to meet Pikelet the details of his appearances are below.

PERTH

Friday 3rd of November 5:30pm – 6:30pm at Planet Books

Saturday 4th of November 12pm – 1pm at Saga Bookshop

MELBOURNE

Friday 10th of November 12pm – 1pm at The Leaf Bookshop

Saturday 11th of November 12pm – 1pm at Dymocks Melbourne

ADELAIDE

Friday 17th of November 12pm – 1pm at Dymocks Adelaide

Saturday 18th of November 11am – 12pm at Booked at North Adelaide

BRISBANE

Friday 24th of November 12pm- 1pm at Dymocks Brisbane

Saturday 25th of November 1pm – 2pm at The Mad Hatters Bookshop

Our favourite places to explore during a trip along the Great Ocean Road

Posted on January 5, 2017 by Jetpets

Whether you’re visiting from out of state, or doing the annual drive to the beach, the Great Ocean Road has many amazing cafes, beaches and walking trails to explore. If you’re planning a trip, then here is a list of our top pet friendly places to stop!

Beaches

Of course, there are almost too many beautiful beaches along the Great Ocean Road to count! Here are a few of our favourite off the lead dog beaches.

Logans Beach located in Warrnambool is a must see if you’re interested in whale watching! Dogs are welcome at Logans Beach off the lead all year long, so if you’re travelling down the Great Ocean Road with your dog then it’s a great place to stop and stretch the legs.

If you’re stopping by Peterborough, then make sure to visit Bay of Islands Costal Park. It’s off lead all year round! Just make sure you have control of your dog at all times.

Take a 40 minute drive down the Great Ocean Road from the Twelve Apostles, and you’ll arrive in Johanna. Johanna Beach welcomes dogs off the lead at anytime, so make sure you bring the SPF and a frisbee!

Cafes

There’s no doubt that Victoria is full of great coffee and great cafes. The Great Ocean road is no exception. If you’re making the treck down the Great Ocean Road, then here are a few local café’s to stop off with your pup.

Swing Bridge Café, 30 Great Ocean Road, Lorne

This seaside beach shack is a great place to stop of for a morning brew with your pup. Grab some St. Ali coffee and enjoy the surroundings with mans-best-friend.

Sticks and Stones, 61 Surfcoast Hwy, Torquay

If you’re looking for a gluten-free-friendly café then make sure to check out Sticks and Stones in the heart of Torquay.

Café Moby, 41 The Esplanade, Torquay

This modern Australian café is a hot spot for dog lovers. Pop in for a coffee after your morning beach walk, and enjoy the view!

Walking trails

If you’re stopping off in Princetown Township, then head to the Serpentine Boardwalk on Old Coach Road East. Dogs are permitted all year round as long as they are on a leash.

The Camperdown to Timboon rail train stretches for 34 kilometers and is located inland off the Great Ocean Road. Whether you’re looking for a hike, or a short stroll, the rail trail is sure to appeal to man and dog! Stop off at the Timboon Railway Shed Distillery for a rest, they provide waterbowls for thirsty pets!

What are your favourite pet friendly stops along the Great Ocean Road? Let us know on Facebook!