Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2018

Leo

Melbourne to Sydney, Australia
Good Afternoon Renata, I would like to express how much I appreciated all the help you and the other ladies from Jetpets were in organising the safe arrival of our new puppy Leo from Melbourne to Sydney. I was very nervous with this process but you assured me he was going to be in the best care and you were not wrong. I was told the handler that collected Leo from the breeder was very friendly and nice. This made the breeder very happy and comfortable with handing Leo over. The communication from beginning to end, made me feel a lot calmer and happier with the whole process. Thank you and I would use or recommend Jetpets again! Thank you Kelly

APRIL 2018

Chevy

Sydney to Vancouver, Canada
Hello Tanya, Chevy is settling in just fine, no dramas at all. Her and her new brother Taz are getting on great. Thank you so much for all your help along the way. I am very happy she is finally here in Canada with me 🙂 Thanks Cherie

MARCH 2018

George

Australia to London, England
Hi Rachel, George is settling in well and is very happy. Thank you for all your help and assistance. Kind regards, Nell

MARCH 2018

Bowie

Australia to San Francisco, United States
Thanks Rachel - Bowie arrived happy and healthy, and is already settling in nicely to SF! Here he is on his first day with the dog walkers, making new friends and having a great time! The service was great, and I popped a review on product review Thanks again! Madeleine

MARCH 2018

Momo

Australia to Singapore
Hello Rachael, It has been almost a week since Momo has arrived in Singapore, and he has settled in so very well. He is already comfortably lounging around the entire house on his own, and I have no doubt that this is thanks to the amazing job that you and the team at Jetpets have done. Thank you so much for handling Momo's move so professionally. Best regards, Shuuji Tone