Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

FEBRUARY 2015

Rosie

Sydney to New York City, United States

Hi Danielle,

Just a quick note to say that we all arrived well and safe in New York. We were able to pick up Rosie from Lufthansa Cargo at JFK and it was all straightforward. She was so happy to see us, but we may have been even happier to see her. I even got a call from Pet Express Animal Transport to make sure everything was in order. Rosie is settling in okay in New York - it's very cold at the moment so she's still getting used to that I think. She has been sleeping a lot, probably just sleeping off the stress from her travels. Attached is a picture of Rosie in her new winter outfit. Thanks again for all your help, Heiko

FEBRUARY 2015

Scrat

Melbourne to Vancouver, Canada
Hi! I hadn't had access to a computer until now, but I wanted to thank you again for everything Danielle! Scrat seemed very well adjusted to travel and is adapting to the Canadian climate really well. She's put on a little bit of weight and her coat is already starting to fill out!
Thanks again for your great work!
Alexandra

FEBRUARY 2015

Southern Hairy-Nosed

Kalgoorlie to Perth, Australia

Jasmine, thanks for all your help at Jetpets. The support we received from your people in Kalgoorlie was excellent.

This transfer is the result of a lot of dedicated work from Rowena Walker from Hopbush Wildlife Sanctuary in Coolgardie, WA who raised the wombat from an infant to the size she is now and the Department of Parks and Wildlife. An excellent result as the wombat went straight into a breeding program at the Perth Zoo.

It is very rewarding seeing rehabilitated animals making it back to the wild or getting the chance like this one has in joining a breeding program to help secure the population of Southern Hairy-nosed Wombats in this state.

Once again thanks for the help we received from Jetpets.

Regards, Wayne.

JANUARY 2015

Paws

Sydney to Queenstown, New Zealand
Hi Danielle,
Hope you are well and had a lovely Christmas.
Sorry for the dreadful delay in sending you photos of Paws - it completely slipped my mind what with all the upheaval. I actually wanted to ask if you would be able to asset us in transporting Paws to the UK in April this year?
We were so impressed with Jetpets and yourself that we would really like to use you again for his journey to Scotland.
As you know we're in Queenstown at the moment so we would be keen to hear your suggestion on the best we to move our little man to the other side of the world.

Best Regards,

Brian and Lucie

JANUARY 2015

Jax and Krusty

Brisbane to Dubai, United Arab Emirates
Hi Kathy, Thank you for your email. Jax and Krusty are settling in fine. They love going for walks around their new home, and there’s plenty of desert for them to run around in. I’ve attached some photo’s for you to see.   Thank you again, Matt