Jetpets Imports
The Jetpets Import department is dedicated to assisting family pets enter Australia. We are setup to assist in navigating through the strict AQIS protocols to ensure that your pets preparation into Australia is precise and timely from origin through to Australia. Jetpets can assist you with any questions relating to an import relocation.
Features of our Import services include:
- A dedicated Import Pet Travel Consultant
- Flight booking on the most direct flight into Australia
- Comprehensive itinerary
- Detailed information about the specific entry requirements for pets to come into Australia
- Arranging the Australian import permit
- Comprehensive veterinary schedule for vaccination and blood test dates
- Boarding (if required)
- Arranging an airline approved travel crate
- Expert pet travel advice about any vaccinations your pet may require
- Collection from your residence
- Notification upon arrival of your pet’s safe arrival to quarantine
- Delivery of your pet(s) in a Jetpets Animal Transport Vehicle (if required)
- Convenient payment over the phone
- 24 hour, 7 days a week, 365 days a year customer service
Some frequently asked questions:
Are there any restrictions for the type of pet I am allowed to bring into Australia?
Yes “unfortunately” there is. Dogs and cats are the most common family pets allowed into Australia. Unfortunately other animals such chinchillas, fish, ferrets, guinea pigs, hamster, lizards, mice, snakes, spiders and turtles are not allowed to be imported. AQIS places a very strict “country” restriction on birds, horses and rabbits. Please call Jetpets for further details.
What requirements need to be followed?
There are different requirements for pets depending on the origin country. Please note that in many cases it is prevalent to begin the process six months in advance to the intended departure of your pet. Be aware from many Asian, African and South American countries pets are not allowed to come directly to Australia and as such must spend 6 months in an approved country prior to coming to Australia.
Is quarantine required?
Yes. Quarantine is for a minimum of 30 days. It is important to keep in mind that in many cases the amount of quarantine is dependent on when the initial import requirements are met, for example up to six months in advance.
*exception - New Zealand, Cocos Islands & Norfolk Island where there is no quarantine for pets coming from these countries.
Is quarantine required for my pet even if they originated in Australia?
Afraid so. Your pet must follow the same protocols as a pet coming to Australia for the first time.
Can my pet travel as excess baggage into Australia?
Unfortunately not. All pets coming into Australia must travel as “manifested cargo”. This still means that they travel on regular passenger aircrafts, just as “cargo” rather than “excess baggage”.
