Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2022

Nina

Cape Town to Sydney, Australia
There are no words to thank you enough for everything you did to make this all possible. Nina is safely with us, and the weekend was dedicated to Nina, she was not out of our sight for a moment, and to be honest, I did not want my husband out of my sight, either!!! It just feels surreal to all be back together again!!!  

AUGUST 2018

Hunter and Elsa

Australia to South Africa,
Hi Jasmine Just to let you know that Hunter and Elsa arrived safe and well last night. They had something to eat when we got home, a little play and then they crashed. I thought they would be hyperactive !! Thanks again for everything and please let Antonina know should you speak to her. Cheers A very happy  Jude

AUGUST 2014

Poppet

Brisbane to Lusaka, Zambia
Dear Nikki, Poppet and Kaimai travelled well and have settled quickly. Here is Poppet out and about on the farm with her new friend Ella (10 weeks old). Sweet Kaimai has put Ella firmly, but gently in her place and retains her place as ‘top cat’! Kaimai prefers the run of the house, when we are out walking and its quiet. We are so happy to have our four legged family with us in Zambia at last Our grateful thanks go especially to you Nikki, for everything you have done to ensure the animals safe passage. We also acknowledge Air Emirates and the staff at Dubai Kennels and Cattery for taking care of the animals en route. With our kind regards to you, Lacy, Max and Shayla, from Tracey and Mark, Poppet, Kaimai and Ella.

OCTOBER 2013

LILY

MELBOURNE to JOHANNESBURG, SOUTH AFRICA

Hi Chelsea,

It seems my computer and the Internet are finally cooperating, so I thought I'd take this chance to send through a couple of pics of Lily basking in the South African sun. I'd love to think she was suffering a little jet lag, but it’s hard to tell when sleeping is, and always has been, her favourite past time 🙂

It was soooooo good to see her, and even after a few days I still can't believe she's here with me, I love it. I have to say it took her a few hours to really appreciate it was me and I was back, but she's already her divine smoochy quirky self again and I’m so grateful.

Thank you again from the bottom of my heart for getting her here safely, for all your help and the team at Jetpets and for making what would otherwise have been a highly stressful situation, stress free.

Wishing you all the very best in the future, and if you want me to write a testimonial or anything for your website, or post something with a picture of Lily on Facebook, just let me know and I'll be happy to do so.

I hope you have a fantastic weekend. Wishing you all the very best in the future. Take care.

Kind regards,

Elisa and Lily