Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JUNE 2024
Eddie & Tormund
Brisbane to Christchurch, New Zealand
They took no time to settle into their new home which shows how well they were treated. Reading through the report cards you could tell they had spent some real time with both boys. It made a stressful time a little less so Thank you. 
MARCH 2024
Puss
Perth to Auckland, New Zealand
Jetpets staff were great throughout the entire process. We also got all of our vet work done as part of the package and the vet was great! 
MARCH 2024
Ozzy
Perth to Toronto, Canada
I was very impressed with my recent experience shipping my cat from Australia to Canada. The entire interaction from beginning to end was very professional and showed the ongoing commitment Jetpets has the care of their animals needs. 
MARCH 2024
Luna
London to Melbourne, Australia
Thanks so much for checking in and for being such a brilliant support throughout the whole process! We are grateful to all the Jetpets team for running such a smooth operation. 
MARCH 2024
Nala
Sydney to Tokyo, Japan
Thank you to your kind staff for coming over to pick Nala up. Receiving all the details in real time is something so helpful and kind.