Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JANUARY 2022
Benson & Porthos
Canberra to Los Angeles, United States of America
Hi Rachel,
Many thanks to yourself and the entire Jetpets team for making my fur boys transition to the USA so seamless. The boys were very happy to see us. The boys have settled in nicely. I loved how we were kept updated all the way and the photos of the boys getting walked before their flight was fantastic. We also tracked their flight over.
I’ve attached a photo of the boys exploring their new neighbourhood. 
DECEMBER 2021
Tootsie
Melbourne to Brisbane, Australia
Hi Danielle,
I just wanted to thank you for the patience and professionalism you treated us with during our somewhat traumatic relocation of our Murphy, Tootsie and Magnolia back home to Queensland recently.
They are doing well and adjusting to the heat of the tropics. Our daughter reported that Tootsie did not move from in front of the fan for a day and a half!
You handled all our constant changes with ease, thanks to you, one of the potentially stressful parts of moving was done and dusted.
Thanks again. 
DECEMBER 2021
Oscar
Perth to Melbourne, Australia
We recently used Jet Pets to transport our Whippet from Perth to Melbourne Uni for heart surgery, they kept us informed the whole way and he arrived safe and sound. 
DECEMBER 2021
Watson
Melbourne to Hong Kong, Hong Kong
Thanks so much for all your help Danielle - you made what could have been a stressful process very stress free!! Watson is settling in, still slightly freaked but good otherwise. 
DECEMBER 2021
Willow, Hamish & Gibbs
Sydney to Paris, France
A Great Big Thank You to all at JetPets and Goldenway.
We are fully ensconced in our new beautiful French property and our jetsetting
canines are relaxing and enjoying all the new scents when we take them outside.
Your assurances and communications were second to none and I am immeasurably
grateful for this - as you found out, I was quite the worrier about them on their
journey