Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MAY 2014
Kitty
Melbourne to Auckland, New Zealand
Hi Danielle,
Thank you so much for all of your help. Kitty made it to Auckland and is getting along nicely in his new house. I have been very happy with the services offered by Jetpets and will certainly be recommending you to friends in the future.
Kind Regards,
Kim 
MAY 2014
Penelope
Sydney to Milan, Italy
Hi Danielle,
Penelope is doing really well, much better than I expected. She has settled in and is eating and exploring all the new and wondrous smells of her new home. She was delivered yesterday and was so excited to see me, it was just lovely.
I'm attaching a photo it's not great but I snapped it yesterday when she finally relaxed enough to lay down and have a sleep! Everyone here loves her and I think she'll fit in well she's already learning Italian!
Thanks so much for everything.... I think JetPets and ReloCat did a great job.....the man who delivered her was delightful and obviously very concerned about her welfare.
You take care and all best to you and you little pups too.
Simone and Lady P. 
APRIL 2014
Rusty
Sydney to Los Angeles, United States
Hello Chelsea
I've attached some more for you. (He's getting around!). Rusty is 13 and a half. I was very stressed to send him. Couldn't be happier with your service and that of Qantas!! Thanks again.
Cheers
Simone 
APRIL 2014
Hercules
Melbourne to New Zealand, Auckland
Thanks Andrea,
Great service & highly recommended!! Hercules was great when I picked him up -no trouble from the flight! Much appreciated! Apologies for the delay in response -this week has been SO crazy!
Cute pic attached -settled at home now in NZ. Thanks again.
Kirsten APRIL 2014
Shelby, Cherry and CC
Sydney to Barcelona, Spain
Hi Chelsea,
I just wanted to let you know that Shelby, Cherry and CC arrived safely today and are now at their new home.
I would like to thank you very, very much as everything went so smoothly. I was just so impressed with how well everything went. Even the Spanish officials were very impressed with all the paperwork and professionalism of yourself and JetPets. So impressed were they, that they allowed us to go into the holding warehouse to handle them for a while waiting for the final processing of their customs clearances.
Thank you so much. I could not be happier.
Kindest regards
Matt