Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

DECEMBER 2023

Mama Puss

Canberra to Cairns, Australia
Thank you so much! Mumma Puss did not seem the slightest bit stressed by her travel. She arrived settled and happy. It was a very easy process from start to finish and it was easy to book her on the same flight as her mum.

DECEMBER 2023

Ollie & Cooper

Sydney to Perth, Australia
Amazing friendly service, the staff at both ends of our trip couldn’t have been more caring and helpful to Ollie and Cooper. The dogs arrived clean, happy and not stressed. I highly recommend Jetpets and would use them again if needed.

NOVEMBER 2023

Dede

Melbourne to Vancouver, Canada
Thank you so much for all your help! Jetpets has a great team, and I will definitely recommend it to my friends.

NOVEMBER 2023

Gnocchi

Brisbane to San Francisco, USA
Thank you and the whole jet pets team for your help throughout this process, you’ve been incredibly helpful!

NOVEMBER 2023

Luka

Melbourne to Auckland, New Zealand
Big thank you to Jetpets!