Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JUNE 2025
Nash
Perth to Cairns, Australia
Thank you for the updates and photos—it was such a relief to see Nash safe and calm during transit. We really appreciated being kept in the loop every step of the way. 
MAY 2025
Charlie
Sydney to Paris, France
Thank you so much for providing a 5-star service in bringing Charlie to Paris! I was truly impressed by the service before Charlie’s departure from Sydney. The frequent updates and photos were so reassuring. 
MAY 2025
Basil & Pebbles
Sydney to Los Angeles , USA
Thanks for all your help getting them here in LA. They are both doing well and were very excited to get out of the crates and have been happy cruising around LA.
MAY 2025
Miss Moxie
Perth to Singapore, Singapore
Jetpets did a fabulous job getting my cat Miss Moxie from Perth to Singapore! I really loved the cute itinerary and the updates between pick-up and delivery. Thank you again for the great work! 
MAY 2025
Whitlam
Sydney to London, UK
The whole experience was seamless and I could not fault them. I can’t imagine trying to do this move myself - Highly recommend using Jetpets.