Importing Your Pet into Australia from a Category 3 Country

At Jetpets we are experts in importing family pets from all over the world and reuniting them back with their families anywhere in Australia.  We have a dedicated local team and an extensive global network of trusted partners around the world to ensure your pets arrive safely in Australia.  As standard, there is a mandatory 180 day wait process for all pets entering Australia.  This means you should get in touch with us within 7-12 months prior to your relocation date.  This will give us enough time to start the delicate process of the regulatory framework including vetwork requirements, certificates, permits, quarantine bookings and any onward flight bookings from Melbourne to your new home.

What are the Differences for Category 3?

Depending on what country you are coming from will depend on the process and entry requirements into Australia.  As such, all Category 3 pets need to supply ID verification, rabies vaccination records, RNATT blood test and declarations as the first step.  Category 3 pets are also required to quarantine for 30 days, however they may be eligible for 10 days depending if the appropriate government approved ID checks are met. For a more in-depth insight into Category 3 expectations click here to visit the Australian Government Website or get in touch with our team of consultants at

What Countries are Classified as Category 3 That Jetpets Currently Service?

Belgium, Canada, Cayman Islands, Chile, Croatia, Cyprus, Czechia (Czech Republic), Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Isle of Man, Italy, Malta, Netherlands, Norway, Poland, Qatar, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates, United Kingdom Great Britain, United Kingdom Northern Ireland and United States of America (excluding Guam and Hawaii).

It’s important to note that Jetpets are not currently servicing all Category 3 countries. If you do not find your country above, there may be an opportunity for your pet to travel into a Category 2 country and then onto Australia.  Please get in touch with us via email at to discuss your options.


What is the Process for a Category 3 Import?

Jetpets Door to Door Service

With a dedicated local team and an extensive global network of trusted partners around the world, you can be sure that your pets will arrive in Australia safely.  We can facilitate a full door-to-door service which includes collection from your home, airport check-in, collection from the quarantine facility, airport check in for any onward flights around Australia and drop off services to your new home.

Jetpets Can Transport Your Pets From Quarantine to Your New Home

Every dog and cat that enters Australia from countries other than Category 1 pets require a 10 or 30 day stay at The Australian Quarantine Facility in Mickelham, Victoria.  This means that regardless of where you are moving to in Australia, your pets must fly into Melbourne, Victoria first to quarantine.  Once your pets have successfully completed their quarantine stay, our Pet Handlers will collect your pets and deliver them to your new home in Victoria.  If your pets require onward travel, our Pet Handlers will check them into their domestic flight, collect them from their destination airport and deliver them to your door step.


Hear From Our Recent Travellers

Singapore to Melbourne, Australia
Thank you for all of your help.  We successfully recovered Lucy this morning and she is in great spirits!
Milano to Melbourne, Australia
Fantastic service!  They always answered promptly and helped us with all our questions when our dog arrived here from Italy. Highly recommended.
Rue & Hugo
Dubai to Melbourne, Australia
Thank you from the bottom on our hearts for getting these guys home. You have all been amazing - we would not have been able to navigate this without you.
Los Angeles to Perth, Australia
Thanks for your help in getting us reunited!  Winnie is doing well, she is loving the extra space she has to run around in her backyard in Perth compared to the apartment in Houston!    
JULY 2023
Los Angeles to Perth, Australia
Thanks for all your hard work!  They were very tired but have eaten, had a big walk and sniff and are doing well.  So lovely to have them home!