International Travel From Australia

Jetpets can provide a complete door to door transport service from Australia to any destination in the world. We set the highest standards of care for pets travelling overseas with our in house team of pet travel consultants, resident vets and pet handlers. We have our own people and operations in Australia and across the globe.

We transport all animals, including dogs, cats and any other pets. Your pet’s comfort, safety and welfare is our number one priority, giving you complete peace of mind. If you want the best for your pet and a stress free relocation choose Jetpets.

Customer Feedback:

MAY 2019
Alfi
Canberra to Napier, New Zealand
Hi Jasmine & Rachael, Thank you so much for transporting Alfi from Canberra to Napier. He arrived last night and has settled in very quickly with his new housemates Bailey ( pictured below) and Brandy. Coming from Canberra Alfi hasn’t seen a lot of the beach so he enjoyed the Napier waterfront on a big walk this morning. Very impressed with the service received by Jetpets. Many thanks Anouschka x
APRIL 2019
Sophie
Canberra to London, United Kingdom
I am so, so happy with the service provided to me by Jetpets and Justin who guided me through the process of Sophie's relocation. As a pet mummy who has never done anything like this before I was worried about Soph (she is a bit of a Diva and likes things just so) and how she would travel but she is an absolute star and has taken it all in her stride. I did do a little research before I chose Jetpets for Sophie and everyone I spoke with recommended your company. Now I understand why - your reputation as being the best in this field is well deserved, from the inquiry call right through to collecting Soph at our destination. Brilliant service and communication from the start. Warmest regards Michelle & Sophie
APRIL 2019
Bob
Canberra to Toronto, Canada
Thank you so much for the regular updates on Bob while he was travelling.  He's settling into his new home now in Canada and catching up on some sleep and treats!  We appreciate so much your service and caring in what was very stressful for us...it made it much easier to know that you would be tracking him, and updating us often along the way.  Thank you again.  We will certainly be recommending Jetpets to others in the future. Yours in Yoga, Heather.
MARCH 2019
Thomas
Sydney to Auckland , New Zealand
Justin everything was awesome. My partner and I are so happy and impressed with JetPets high level of service, standards and communication. Justin our first contact was amazing. Thank you so much for all of your help and encouragement, it means a lot. Melanie, thank you for being so responsive & helpful and always helping sure we had the right info and got booked on the right flight together. To everyone else; the Handlers, the vets and the office and admin staff, you blew us away with your attentiveness, live updates, photos & info our dogs wellbeing. You all cared the whole time from the first call to the updates right before our dogs flight. Thank you so much from both of us and from our happy boy Thomas! Cheers, Jonathan & Amie
FEBRUARY 2019
Princesa
Australia to Los Angeles, United States
Jetpets team, We just want to say a big thank you for your support and help during the process to bring Princesa to the states. We couldn’t do it without you! We picked her up this morning and she was very happy and playful. Please extend our thanks to the team in Los Angeles. Thank you again for your wonderful service and experience. Cheers, Cecilia, Daniel & Princesa

Our team of pet travel experts can manage every aspect of your pet’s relocation:

Our Pet Travel Consultants:

  • Find out all about your pet. Regardless of whether your pet is a dog, cat, rabbit or guinea pig they are all treated as VIP’s – very important pets!
  • Provide expert advice on preparing your pet for international travel including quarantine and customs requirements
  • Decide on the best sized travel crate to ensure your pet travels comfortably, including a stay dry fleece mat
  • Arrange for your pet’s travel crate to be delivered to your home prior to your relocation
  • Book your pet on the most direct flight
  • Arrange a comfort stop along the way
  • Can arrange a door to door transport service
  • Prepare your pet’s personalised itinerary
  • Our 24 hour customer service line ensures we are contactable every step of the way
  • Can even take care of your flight to match your pet’s itinerary through Jetaway travel

Our Resident Vets:

  • Are experts in overseas pet travel and can provide dogs and cats (and other pets) with all the correct treatments they need to travel to their destination
  • Will ensure all documents and treatments for overseas travel are done accurately to ensure a smooth relocation
  • Can come and visit you at home as a complimentary part of our service (state dependent)
  • Will give your pet a health check at our Jetpets Transit Lounge prior to their flight

Our Pet Handlers:

  • Can come to your house to personally and professionally fit your pet to the perfect sized crate (in metropolitan areas) prior to your pet’s overseas travel
  • Will take care of your pet on the day of travel, giving them plenty of love, attention and walks
  • Check your pet in for their flight at the airport, ensuring they have been to the toilet and have plenty of water available
  • Will provide updates on your pet, including in the lead up to flights

Our Pet Transit Lounges:

  • Jetpets Transit Lounges allow for priority pet check in
  • Are conveniently located near major airports to save you the hassle of airport traffic and parking at the freight department
  • Your pet will be able to have a stretch and relax out of their travel crate before and/or after their flight
  • Provide peace of mind knowing your pet will be taken care of if their flight is delayed or cancelled
  • Our resident vets are located at our pet transit lounges

Did you know?

  • The captain of the aircraft is aware that your loved one is on board their flight
  • The captain will set the temperature to approx. 18 degrees celsius so that the animals are comfortable
  • The pets cabin is dimly lit so that your loved one can see what is going on around them
  • What we feel and hear in the cabin of the plane is the same as what animals experience (except in a travel crate they have much more leg room than us!)

Behind the Scenes at the Airport

How Pet Travel Works: Overseas

Gallery