Customs and Quarantine
Jetpets has the expertise to ensure your pet is transported seamlessly with compliance to customs and quarantine laws.
Overseas Pet Travel into Australia
For pets travelling into Australia, depending on which country your pet is arriving from, you may need to start planning 2 to 7 months in advance to meet strict quarantine requirements.
- Pets travelling into Australia from New Zealand, Norfolk Island or Cocos (Keeling) Islands are not required to stay in quarantine, and instead will be straight home to you.
- For pets coming from other countries, quarantine is required for 10 days.
- Please note there are some countries that do not allow direct entry of pets into Australia.
Australia’s only government-run quarantine facility is located in Mickleham, Victoria, close to the Melbourne International Airport
How Jetpets can help you with your pet’s travel into Australia
- Our pet travel consultants are experts in pet travel into Australia, including cats, dogs and any family pets
- We’ll provide you with all the information to make sure your pet fulfils all their pre-export and import requirements
- We can also provide you with a veterinary schedule to ensure your pet completes all the blood tests, vaccinations and vetwork required
- Our headquarters are located in close proximity to both the Melbourne International Airport and the quarantine facility in Victoria – we can organise door-to-door transport once your pet has met the quarantine requirements
- We’ll provide you with pet travel updates. *Conditions apply, please see pet travel updates page for more information.
- We can also arrange any onward flights if your final destination is outside of Melbourne
Q: Where is the Australian quarantine facility?
A: The quarantine facility is located in Mickleham, Northern Melbourne, which is about 30 minutes from the Melbourne International Airport. Jetpets is located in close proximity to the Australian quarantine facility.
Q: Does my cat or dog have to fly into Melbourne?
A: Yes, they must arrive directly into Melbourne International Airport where they will then be transferred to the post-entry quarantine facility.
Q: How long will my dog/cat be in quarantine in Australia?
A: All cats and dogs must stay at the quarantine facility for 10 days.
Q: Can I visit my dog/cat in quarantine Australia?
A: Due to the shorter nature of a quarantine stay now, being just 10 days, visitation of animals in quarantine is not allowed.
Q: How much does quarantine cost in Australia?
A: The quarantine fee for 10 days will cost approximately $2,000 AUD per pet.
Q: My cat/ dog was originally from Australia, do they still have to complete the Australian quarantine requirements?
A: Yes, they do. There is a risk that they may have been exposed to exotic diseases while travelling or living overseas so they must still meet all the import conditions when returning to Australia.
International Pet Travel from Australia
All pets travelling internationally must fulfil the requirements of the receiving country of destination.
Jetpets can provide you with all requirements well in advance of your pet’s travel. Some countries require the process to begin many months ahead to ensure all government requirements are met.