Contact Us

We would love the opportunity to take the very best care of your pet, traveling to and from any destination within Australia or internationally. Please get in contact with us so we can help you.


If your enquiry is in relation to International Pet Travel from Australia, it will be distributed to a member of our team who will be in touch with you during our business hours.

If your enquiry is in relation to Domestic Pet Travel, we request that you register your details here - Our team is monitoring our enquiries and will be in touch with you to provide pricing and information when the flight route you have requested is available.

If your enquiry is in relation to pet travel from New Zealand into Australia, please contact our team in New Zealand via their website -

Jetpets no longer services pet imports into Australia, and if your enquiry is in relation to a pet import we suggest you look into pet transport providers based in your country of origin.

All other enquiries will be distributed to our team accordingly.

Please note this inbox is only monitored during our business hours (Monday – Friday 9am – 5pm AEST).

Your Message:

Australia Wide: 1300 668 309
Calling from Outside Australia: (0011) +613 9339 4300
Fax: +613 9335 1206



Jetpets Head Office

4 Mallett Road, Tullamarine, Vic 3043, Australia

Jetpets Transit Lounge Locations:

Jetpets Melbourne

64 Lambeck Drive, Tullamarine VIC 3043

Jetpets Sydney

1/153 Beauchamp Road, Matraville NSW 2036

Jetpets Brisbane

U1, 160 Fison Ave West, Eagle Farm QLD 4009

Jetpets Perth

52 Fairbrother St Belmont 6104