Customer Feedback

With over 27 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JULY 2019


Perth to Oslo, Norway
Hi Lochlan, Kobi arrived safe and sound in Oslo yesterday. Thankyou for all your help getting him here! Photo attached. Many thanks, Hayley

JULY 2019


Melbourne to Geneve, Switzerland
Hi Jasmine, Thank you for taking the time to follow up with us. I have to say, we have been very impressed with the services, from Loki’s vaccination, pick up and also your partner ACE in Switzerland who contacted us for each step of the process (including live pictures on Whatsapp!! 🙂 ). See attached some pictures of Loki just after landing and also in Lyon. Thanks again, Best regards Olivier

JULY 2019

Domi and Ollie

Sydney to Manchester, United Kingdom
Joyous arrival!! Domi and Oliver arrived 5.30am in the Friday morning - letting the team know they’ve arrived in the Isle of Man. A big thank you for their safe arrival.  Domi and Ollie

JULY 2019


Sydney to Singapore
Hi Simone,   Thanks for your help in getting Bailey to Singapore.   She was very tired from the flight but recovered after a good night’s rest and is now settling well into her new forever home.   Here’s a picture of her in our garden 🙂   Lynette

JULY 2019

Be Be and Mochi

Sydney to Hong Kong,
Hi Justin, Thanks for helping to relocate them to Hong Kong.