Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JUNE 2010

GEORGE

MELBOURNE to BANGKOK, THAILAND

Hi Kirsty,

George has arrived at our apartment safe and sound. He is currently racing around after having eaten and had lots of cuddles.

Thanks for all your help in getting him here.

Kind Regards,

Koren

MAY 2010

BELLA & HAMM

BRISBANE to BOZEMAN, UNITED STATES

Hi Erin,

I just got word from my friend in Montana that the cats arrived safe and sound and happy and unscathed!!!!  Yay!  They were tired of traveling, but otherwise in good spirits!  

Thank you so much for everything.  You guys were great to work with and it's very evident that you all love animals and care and love your job as well!  You guys are awesome!!!  I would highly recommend you to anyone who needs to transport their pets!  

Thanks again for everything!!!!!!!!

Lauri 

MAY 2010

MISSY & ROME

BRISBANE to AUCKLAND, NEW ZEALAND

Good Morning Laura,

I have had the best weekend with my babies!

I just wanted to say a big thank you for helping me get them here safe and sound. They were perfect when I went to get them – I think I was more distressed then they were! I even thought it might take them a couple of days to get over it, but they were completely themselves straight away eating lots and playing with us. It is so nice to have them here and now I finally feel at home!

Thank you again. You have made this a lot easier than I ever imagined.

Jenna.

MAY 2010

BOY & ECOSSE

MELBOURNE to ALBUQUERQUE, UNITED STATES

Dear Erin,

I just wanted to thank you for the wonderful service you provided for my two puppies traveling from Melbourne to Albuquerque.

They both arrived in excellent condition and I was very impressed with the agents on stopovers informing me of the condition of the pups.

The pups are both healthy and happy and non the worse for their long journey, A+++!

Thanks Again, Giselle

MAY 2010

JASMINE

ADELAIDE to ATHENS, GREECE

Hi Erin!

Just to let you know, Jasmine arrived safely in Athens on Thursday.

She is well & loving the sunshine! She was not traumatised by the trip at all...we think she quite enjoys her little adventures! It did not take quite so long to get through all the formalities this time!...a mere 2 hours instead of 3! One of the cargo clerks was a very helpful gentleman speaking good English, so that was very useful. Jas came out of her box, grumbled a little...like "why did it take you so long to get me?!" a quick walk round the car park on her lead to stretch her legs & we were off! I think she was a bit jet lagged for the first day but has since resumed her usual bossy self!.....so all that is good! It's great to have her with us once again!

I will contact Melanie shortly to make the arrangements for her return journey.

Many thanks for your help in this Erin.....it's stressful enough without volcanic ash and BA strikes, but you made Jasmine's travel very easy! 

Thanks again!

Best regards

Linda