Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JULY 2010

NIGEL

MELBOURNE to LONDON, UNITED KINGDOM

Dear Kaye and JetPets
 
A quick note to advise that Nigel arrived safe and sound last Friday and is enjoying his new life in London.
 
I wanted to that you ever so much for supporting me through this process and for ensuring Nigel had a smooth flight. 
 
I have been recommending you to all my pet-owner friends!
 
All the very best,
 
Alexandra.

JULY 2010

PIP & MUNICH

SYDNEY to ADELAIDE, AUSTRALIA

Hi Breearna just a quick note to say thank you for all your help in getting Pip and Munch from Sydney to Adelaide and answering all my questions as a first time Jetpet user.

I’m sure you receive lots of thank you emails. The dogs arrived safe and sound. When my friends dropped the dogs off to you at your Mascot facilities they were very impressed and appreciative of how quickly the dogs took to the person who took them to the airport.  

Although sad to say goodbye to them my friends said they felt assured the dogs were in good hands.

Thanks again.
Alison

JULY 2010

MAX

HOBART to LOS ANGELES, UNITED STATES

Thanks, Erin.

It is a pleasure working with such a professional person like yourself. I will recommend JetPets to all dogs lovers who need their dog to be shipped somewhere.

Special thanks again.

Best wishes,

Helena.

JUNE 2010

PAUL AND KELLY

MELBOURNE to FRANKFURT, GERMANY

Hi Erin,

The dogs arrived safely and well in Germany.

After clearing the vet check and customs (no problems there) we could finally get them out of their kennels. Both were absolutely happy and there was no sign of stress whatsoever. They both settled in their new lives and environment just fine.

We really have to thank you for all your help and support. You really made the transport of our babies too easy. We will definitely recommend you!!! Thank you again.

I attached 3 pictures, 2 from their arrival at Frankfurt airport and one of one of our first walks with the dogs. We are really lucky to have found a nice flat directly at the forest and with lots of space for the dogs to walk without leashes.

Thanks again and best regards,

Claudia

JUNE 2010

GEORGE

MELBOURNE to BANGKOK, THAILAND

Hi Kirsty,

George has arrived at our apartment safe and sound. He is currently racing around after having eaten and had lots of cuddles.

Thanks for all your help in getting him here.

Kind Regards,

Koren