Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

SEPTEMBER 2010

JORDEY AND MILLY

SINGAPORE to GOLD COAST, AUSTRALIA

Dear Josh,

 

WOW, THANK YOU FOR THE GREAT SERVICE !

 

I have already raved about Jetpets' excellent service during the transportation of our cats, Jorgey & Milly last year when we moved from Singapore to Hope Island, Gold Coast.  

Since then I recommended Jetpets to my friend who arranged for their aging family cat to be sent from Sydney to Gold Coast after it's owner, my friends mother,  passed away suddenly.  Needless to say my friend was just as delighted as I was with the level of service from Jetpets.

 

And now again, even your after-sales customer service is EXCELLENT.  I shall continue to recommend JETPETS OVER AND OVER AGAIN !

 

 

Regards,

Miranda  

SEPTEMBER 2010

FURBABY

TOWNSVILLE to MELBOURNE, AUSTRALIA


Hello Natalie,
          

 Many thanks for all of your assistance with regards to helping me to get Aaron's Puppy to him in Melbourne   

I also wish to say how very impressed I am with how knowledgeably and cheerfully you answered all of my questions,and you are an asset indeed to the company which
employs you. Too often, people only hear feedback when it is negative; I want you to get the positive comments which you deserve,as it is knowing that you have done a job
well 
 

I send my sincere thanks and many smiles,  Julie (and FurBaby!!)

SEPTEMBER 2010

DUDLEY

MELBOURNE to WELLINGTON, NEW ZEALAND

Thanks Erin - Dudley arrived safe and well, and after a couple of days sniffing everything, he seems to have settled down really well! It was a great service thanks.

Cheers

Belinda

SEPTEMBER 2010

SUN

MELBOURNE to HONG KONG, HONG KONG

Hi Erin and Emily,

Sun has arrived at Hong Kong today, Thanks very much!  I'd recommend Jet Pets to all my friends, thanks for replying to my email promptly, ease my concern, and provide all the professional advices.  Million thanks!

Cheers,

Angie

SEPTEMBER 2010

BONNIE AND TANGO

ALICE SPRINGS to WASHINGTON D C, UNITED STATES

Melana, thank you so very much for all that you did to get Bonnie and Tango to us in the U.S. They did arrive safely and seemed to have settled in well in their new home. We so appreciate all of the time and attention you gave to make this a smooth transition.

We will most certainly use Jet Pets in the future if needed and we will recommend your company to friends and family. Thanks to you Jet Pets has made a great impression on us!

We wish you the very best today and in the future!

Many thanks!

Dan & Regina

Miss Bonnie and Tango