Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

AUGUST 2010

MADDI

MELBOURNE to NADI, FIJI

Hi Aleisha,

Maddi is happily set up in her new home and loving it!

Thank you for all your excellent work and making it such a painless exercise.

I was truly impressed, especially at the speed that you guys all answered your phones and resolved any issues or questions with lighting speed!

Cheers,

Ingrid.

AUGUST 2010

WYNNIE

LAS VEGAS to SYDNEY, AUSTRALIA

Hi Melanie,

Thanks for the email.

Am happy to report that Wynnie is safe and well with me after her time in Quarantine.

She's still a little nervous about her new surroundings but I'm sure she'll feel quite at home in a day or two. Attached is a photo of us immediately after her release 🙂

Best,

Jane

JULY 2010

STAR

MELBOURNE to CHRISTCHURCH, NEW ZEALAND

Dear Erin,

We want to thank you for your help in getting Star safely over to New Zealand. She arrived happy and safe and in great condition.

Can you also please pass on our thanks to Kate for her work with Star and especially also to Marnie (van driver) who displayed sympathy, compassion and sorrow when my daughters broke down and cried just before Star left. It is wonderful to know that Star was in great hands and that the employees of Jetpets have the best interests of the animals at heart.

Thanks again.

Lianne, Rhiannon and Kiera

JULY 2010

PARIS

MELBOURNE to WELLINGTON, NEW ZEALAND

Hi Laura

Just a quick email to say thank you for your assistance with Paris. The Jetpets team did a great job and Julia and I really appreciate it.

One thing that struck me from everyone that I met at Jetpets was the genuine feeling that you have for our pets. It is a stressful time for owners and their pets when they are on the move, so it helps minimise the stress knowing that our pets are being treated well.

Paris is back in familiar territory and is very happy. So a thank you woof from her.

All the best,

Dave & Julia.

JULY 2010

TOBY & JOEY

BRISBANE to HONG KONG, HONG KONG

Hi Erin,

Just writing to let you know that Joey & Toby arrived well and safe this morning.

Can't thank you enough for making their journey so smooth and stress free. Everything went so well, there wasn't much for me to worry about, you guys are great and no doubt the BEST in the business!

Thanking you with all my heart, can't tell you how relieved it is to have them with us safe and sound.

Kind regards,

Linda, Michael, Joey & Toby.