Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

DECEMBER 2010

EMIL AND LILA

SYDNEY to SINGAPORE, SINGAPORE

Dear Melana,

I am not sure if you remember me, but you have assisted me with the transportation of my 2 cats from Sydney to Singapore in October last year. I was very busy not only with my move, but also with my month of holidays back in my home country (freezing Poland:-))
That's why I never came back to you to say: THANK YOU SO VERY MUCH for your amazing attitude, effectiveness and CARE you showed us. We were expecting a very stressful experience and you made it so easy for us.

All went very well and I can't say how much the whole experience with no issues meant to us!

Thank you again and would like to say I will always recommend you as the best provider of such services!

All the best and warm regards from Singapore (also from Emil and Lila :-)),
Karolina

DECEMBER 2010

HENRY, ESME,MAVI

BRISBANE to HONG KONG, HONG KONG

Hello Aleisha,

I just wanted to send you a big thank you for delivering Henry, Mavis & Esme to Hong Kong. They arrived in perfect health & right on time! We were so happy with your service at every level - you who answered my every bothersome little query & especially Debbie in Brisbane who really instilled confidence in me. Once again, thank you to everyone involved.

Kind regards, Lisa 

NOVEMBER 2010

PAULIE

MELBOURNE to FRANKFURT, GERMANY

Hi Melana

I just wanted to let you know that Paulie has managed his big trip really well and I am very grateful for your help in all of it and for bearing with me. I'm sending you a picture of the little one happily taking a nap in his new claimed spot, he is loving it here!

I'll definitely be recommending Jetpets, thanks again for all your help!

Kind regards

Martha

NOVEMBER 2010

LOVEHEART

BRISBANE to AMSTERDAM, NETHERLANDS

Hi Kaye

Just a quick email to let you know Loveheart arrived safely and happily in The Netherlands. It took her just a few minutes to recognise us as she hadnt seen us for 10 months since we left Australia. She is settling in very well. Thankyou to you and your staff for assisting us in bringing our much loved dog to us.


Regards Kerrie, Steve and Jordi

OCTOBER 2010

SAMMY & HOUD

SYDNEY to LOS ANGELES, USA

Hi Emily,

 Just a note to let you know that Sammy and Houdini have arrived safe and sound, both seem very relaxed and content after there long journey, a massive thank you for your help, I have also told our local vets what a great help you were as wel as they were keen to have an update on there travels with Jet Pets, hopefully these good words will extend to new customers for you.

Thanks again
 
Jade