Putting Animal Welfare First
At Jetpets, animal welfare is at the heart of everything we do and every journey is carefully planned with the animals safety, comfort and wellbeing as our highest priority.
From the moment they’re in our care until they arrive safely at their destination, every animal is treated with the same patience, love, care and respect no matter how big or small. Whether we’re helping rescue pets reach their forever homes or supporting wildlife conservation programs, we’re proud to play a part in journeys that make a real difference.
Our partnerships with leading animal welfare organisations reflect this shared commitment in giving every animal the care and compassion they deserve.
Every pet’s journey is different and animals with specific requirements, are handled by our experienced team who take the time to understand each animals individual needs. We believe that thoughtful planning and genuine care make all the difference in creating a positive travel experience.
Leading with Care
At Jetpets, caring for animals has always come first. We know that every animal has their own personality, routine and needs, which is why we take the time to plan each journey with their wellbeing in mind. Whether they’re travelling around Australia or overseas, our experienced team works hard to make every trip as safe and comfortable as possible.
Looking after animals isn’t just about getting them from one place to another. From the moment a animal begins their journey until they’re safely at their new destination, we’re focused on providing genuine care, clear communication and a travel experience built around their welfare.
Committed to Animal Welfare
Our commitment to animal welfare shapes everything we do. It’s reflected in the way we plan every journey, the highest standards we work to and the care we provide for every animal that travels with us. We’re always looking for ways to improve, because we believe all animals deserve the very best at every stage of their journey.
Jetpets is proud to be the only Australian pet transport company to hold the CEIV Live Animals Certification. Developed by the International Air Transport Association (IATA), this internationally recognised accreditation sets the highest benchmark for the safe and responsible handling of animals during transport.
Earning this certification means our procedures have been independently assessed against strict international standards, and our team has been recognised that specialised training has been put in place to ensure those standards are maintained every day. It’s one more way we demonstrate our commitment to providing safe, reliable transport while putting the welfare of every animal first.
Supporting the RSPCA’s Mission
RSPCA has been protecting and caring for animals for more than 150 years, helping thousands of animals each year through rescue, rehabilitation, adoption and education programs. Their work extends far beyond shelters, with dedicated veterinary services, community support and advocacy focused on improving animal welfare across Australia.
Jetpets is proud to support RSPCA Victoria and RSPCA NSW by assisting with the safe transport of dogs and cats travelling to foster carers, adoption centres and forever homes around the country. When the right home isn’t local, we help bridge the distance, so more rescue animals have the opportunity to find the loving families they deserve.
The welfare, safety and comfort of every animal is always our priority, making us a trusted transport partner for organisations committed to giving animals a second chance.
Working alongside the RSPCA allows us to contribute to something much bigger than transport. Every successful journey helps create new opportunities for animals waiting for a second chance, whether that’s reaching a foster home, joining an adoption program or finally meeting the family that’s been waiting for them. It’s a partnership we’re incredibly proud to be part of.
Helping Protect Australia’s Wildlife
Zoos Victoria is a world-leading conservation organisation dedicated to fighting wildlife extinction through conservation programs, research and education programs. Their work helps protect threatened species while inspiring communities to care for Australia’s unique wildlife.
“Jetpets has been helping Zoos Victoria with the safe transport of wildlife for over 10 years. We have great trust in their team of expert animal handlers to work closely with us and capably manage the shipping of wildlife of varying shapes, sizes and special requirements between our Zoos and also across the globe.” – Dr. Jenny Gray, CEO of Zoos Victoria
For more than a decade, Jetpets has proudly supported Zoos Victoria with the specialised transport of wildlife between conservation establishments, breeding programs and Zoo institutions both locally and internationally. Every journey is carefully planned to meet the individual needs of each animal, with our experienced dedicated teams working alongside Zoo departments to ensure the highest standards of welfare throughout transport.
We’re honoured to play a small role in helping conservation programs continue, supporting the safe movement of wildlife that contributes to research and species recovery programs.
Helping More Rescue Pets Find Their Forever Homes
Pet Rescue is one of Australia’s leading animal welfare charities, connecting pets in need of a loving home with loving families through the nation’s largest pet adoption platform. Since launching in 2004, they’ve helped more than one million pets find new homes while supporting over 1,000 rescue organisations and shelters across Australia.
Jetpets is proud to continue the partnership with PetRescue, helping rescue pets travel safely to their new families when distance would otherwise stand in the way. Whether a pet is travelling interstate to a foster carer or embarking on the journey to their forever home, we’re committed to making every step as safe and stress-free as possible.
Our experienced team, supported by our in-house veterinary expertise and CEIV Live Animals Accreditation ensures every rescue pet receives personalised care throughout their journey. Together with PetRescue, we’re helping more pets reach loving homes sooner, while supporting stronger animal welfare outcomes for communities across Australia.
Every rescue pet deserves the opportunity to find the right home, no matter where that may be. By helping connect pets with adopters across state borders, we’re able to support rescue organisations in reaching more families and creating better outcomes for animals waiting for a fresh start. Seeing these pets safely arrive to begin their new lives is one of the most rewarding parts of what we do.
