Coronavirus (COVID-19) Pet Travel Update
Due to the current situation, we have been experiencing a high volume of phone calls, which is resulting in longer than usual hold times. Our teams are working diligently to assist you, our customers, and at this stage we are trying to prioritise calls for clients with imminent travel plans.
For the latest information, please see our Important Pet Travel Update page, which we will be updating regularly.
Interstate Pet Transport for Brachycephalic Pets
At Jetpets, your furbaby’s safety, comfort and welfare during travel is our top priority. We have strict internal policies when it comes to flying brachycephalic (snub-nosed/flat-faced) breeds, from extreme weather policies to providing correct-sized, airline-approved travel crates.
If you’re after domestic pet transport for your brachy furbaby, we will be more than happy to talk you through the best available options, as well as providing you with expert travel tips to ensure their safety during travel. We also have resident vets on hand to provide advice where required.
Qantas’s Preferred Partner for Domestic Pet Travel
With over 28 years’ experience in interstate and international pet transport, Jetpets is also the first and only company in the Asia-Pacific region to achieve the CEIV Certification for the Safe Transportation of Live Animals. You can rest assured that we will set the highest standards of care for your furry traveller.
To minimise the risks associated with air travel for brachycephalic pets, Qantas has recently announced an update on their brachycephalic pet policy. This new policy only applies to the restricted brachycephalic breeds specified below.
Please note that brachycephalic breeds that are not listed below (e.g. English Staffy) are not affected, and cross-breeds are also not impacted (e.g. Cavoodles). For these pets, Jetpets can fly them to and from any destination, Australia-wide.
|BRACHY TRANSPORT FAQs|
What you need to know – rules that apply to the restricted breeds above:
- Qantas will not accept direct bookings, and must be made through a Qantas-approved pet transport specialist – Jetpets is here to help.
- Jetpets can assist you with organising pet transport for the specified breeds between the following cities: Melbourne, Sydney, Brisbane, Perth and Adelaide.
- Itineraries cannot include transfers from another airline (e.g. both flights must be Qantas and can’t be Virgin transferring to Qantas)
- Pet must be a minimum of 12 weeks old
FAQs – Brachy Pet Transport
Q: My pet isn’t listed in the table above, can he/she travel with Qantas?
Yes, they can! Breeds not listed, as well as cross-breeds, are not restricted for domestic travel with Qantas. We can help you transport your furbaby to and from any destination, Australia-wide.
Q: Can I book my pet with Qantas directly?
Qantas will not accept direct bookings, and must be made through a Qantas-approved pet transport specialist, such as Jetpets.
Q: How old does my pet need to be to fly with Qantas?
They need to be a minimum of 12 weeks of age. This applicable for all pets flying with Qantas, not just brachycephalic pets.
Q: I need brachy pet transport to Tasmania/ Darwin, is this available?
If your furbaby falls under one of the breeds listed in the table above, Jetpets can currently only service flights for Melbourne, Sydney, Brisbane, Perth and Adelaide. If they are not listed in the table above or are a cross-breed, Jetpets can fly them to and from any destination, Australia-wide.
Q: What extra precautions do you have in place for my brachy furbaby?
Where possible, we will book your pet on an early morning or night-time flight to ensure their utmost safety during travel.
On top of this, during the peak summer months between December to March, we have a strict policy that all brachycephalic breeds travelling during these dates must be in the air by 9am, regardless of the daily weather temperature. For the other months, being April through to November, if the forecast temperature is above 28 degrees Celsius, your pet must be in the air by 9am. This ensures that your furbaby’s exposure to the heat is kept as minimal as possible.
In the case of severe rain or storms, your pet travel consultant will be in contact with you change your pet’s travel itinerary. If the new flight time requires your pet to travel on an alternate day, we can arrange boarding if required. In making any changes to your pet’s itinerary, their safety, comfort and welfare is our number one priority.