International Pet Transport to Hong Kong

We set the highest standards of care for pets travelling overseas with our in house team of pet travel consultants, resident vets and pet handlers. We can provide a complete door to door transport service to any destination in Hong Kong.

We transport all animals, including dogs, cats and any other pets. Your pet’s comfort, safety and welfare is our number one priority, giving you complete peace of mind. If you want the best for your pet and a stress free relocation choose Jetpets.

Customer Feedback:

Coco and Lulu
Australia to Hong Kong,
Good morning Nicole I cannot thank you all enough at Jetpets for the care of Coco & Lulu. They arrived safely in HK & both the girls & myself were happy to be reunited. Due to timing we were able to pick up the girls straight after going through customs. They are settling into HK dog life fortunately they’ve had experience in apartment living before this move. Kind Regards Sharon
Zoe & Dougal
Australia to China, Hong Kong
Hi Michelle, We are all settled in now after the flight. Jenny was absolutely amazing and went above and beyond to process the dogs through customs so they didn’t have to stay in their crates for an extra 3 hours. She truly understood the feelings of some very anxious owners! She deserves a gold star. Here is a pic of Zoe and Dougal on their first day in Hong Kong at our local cafe. Thank you Michelle, you made the process as easy as it could be. Kindest Regards, Donna & Marc
to Taipei, Taiwan
Hi, I’m so excited she is home. Thank you for your service - 100% satisfaction.
Makai and Molly
to Kuala Lumpur, Malaysia
Hi Justin, Thanks very much for your email, it was lovely to see Makai and Molly safe and sound in KL. They travelled really well and have settled into their new home.
MARCH 2018
Australia to , Singapore
Hello Rachael, It has been almost a week since Momo has arrived in Singapore, and he has settled in so very well. He is already comfortably lounging around the entire house on his own, and I have no doubt that this is thanks to the amazing job that you and the team at Jetpets have done. Thank you so much for handling Momo's move so professionally. Best regards, Shuuji Tone

Our team of pet travel experts can manage every aspect of your pet’s relocation:

Our Pet Travel Consultants:

  • Find out all about your pet. Regardless of whether your pet is a dog, cat, rabbit or guinea pig they are all treated as VIP’s – very important pets!
  • Provide expert advice on preparing your pet for international travel including quarantine and customs requirements
  • Decide on the best sized travel crate to ensure your pet travels comfortably, including a stay dry fleece mat
  • Arrange for your pet’s travel crate to be delivered to your home prior to your relocation
  • Book your pet on the most direct flight
  • Arrange a comfort stop along the way
  • Can arrange a door to door transport service
  • Prepare your pet’s personalised itinerary
  • Our 24 hour customer service line ensures we are contactable every step of the way
  • Can even take care of your flight to match your pet’s itinerary through Jetaway travel

Our Resident Vets:

  • Are experts in overseas pet travel and can provide dogs and cats (and other pets) with all the correct treatments they need to travel to their destination
  • Will ensure all documents and treatments for overseas travel are done accurately to ensure a smooth relocation
  • Can come and visit you at home as a complimentary part of our service (state dependent)
  • Will give your pet a health check at our Jetpets Transit Lounge prior to their flight

Our Pet Handlers:

  • Can come to your house to personally and professionally fit your pet to the perfect sized crate (in metropolitan areas) prior to your pet’s overseas travel
  • Will take care of your pet on the day of travel, giving them plenty of love, attention and walks
  • Check your pet in for their flight at the airport, ensuring they have been to the toilet and have plenty of water available
  • Will provide updates on your pet, including in the lead up to flights

Our Pet Transit Lounges:

  • Jetpets Transit Lounges allow for priority pet check in
  • Are conveniently located near major airports to save you the hassle of airport traffic and parking at the freight department
  • Your pet will be able to have a stretch and relax out of their travel crate before and/or after their flight
  • Provide peace of mind knowing your pet will be taken care of if their flight is delayed or cancelled
  • Our resident vets are located at our pet transit lounges

Did you know?

  • The captain of the aircraft is aware that your loved one is on board their flight
  • The captain will set the temperature to approx. 18 degrees celsius so that the animals are comfortable
  • The pets cabin is dimly lit so that your loved one can see what is going on around them
  • What we feel and hear in the cabin of the plane is the same as what animals experience (except in a travel crate they have much more leg room than us!)

Behind the Scenes at the Airport

How Pet Travel Works: Overseas