International Pet Transport to Hong Kong

At Jetpets, our in-house team of pet travel consultants, resident vets and pet handlers set the highest standards of care when it comes to your pet’s overseas travel to Hong Kong. We can provide a complete door to door pet transport service to any destination in Hong Kong, including but not limited to Kowloon, Tsuen Wan, Yuen Long and more.

We have over 27 years’ experience in transporting all types of beloved pets including dogs, cats, rabbits, birds and any other animals. Your pet’s comfort, safety and welfare are our number one priority, giving you complete peace of mind. If you want the best for your pet and a stress-free relocation to Hong Kong, choose Jetpets.

International Pet Transport to Hong Kong

Why Choose Jetpets?

Customer Feedback:

Melbourne to , Hong Kong
I would highly recommend Jetpets to anyone and everyone who’s looking into relocating their fur babies. I’m one of those paranoid dog parent who was losing sleep months prior to Biscuit being relocated from Melbourne to Hongkong. But they made the entire process much more endurable for all of us. Extremely professional and prompt. Ready to answer and attend to all queries and requests even beyond their scope of work. A special shout out to Biljana, Aleesha and all the pet handlers for taking such great care of Biscuit during the entire process. We are very greatful to the entire team for being with us through this and I’m sure Biscuit who’s now back with us all safe and sound would wag his tail to it! Thanks again for all the efforts and the great work!
Sydney to , Macau
Hi Dear Lochlan,   Mysha just arrived in Macau tonight and he looks healthy and safe.   Just wanna say thank you, for all you patience, support and help. Feeling lucky to meet you, such a responsible person to deal with Mysha's big trip.   Wish you all the best in life, and we will always remember your kindness.   Best Regards, Vicky
George and Jools
Sydney to , Hong Kong
Hi Justin,   Just letting you know that George and Jools have arrived safely this evening.   Thank you for all your help along the way. It has been so easy to communicate with you and you have always so responsive and helpful. You really put our mind at ease!   We really appreciate everything you have done, thank you for making it such a hassle free experience for us.   I have attached a photo of George and Jools happily enjoying their supper!   Kind regards Sarah
JULY 2019
Be Be and Mochi
Sydney to Hong Kong,
Hi Justin, Thanks for helping to relocate them to Hong Kong.
MARCH 2019
Sydney to , Hong Kong
Hi Aleesha, I have collected yiyi smoothly from the airline freight terminal yesterday. When we got home, she was quite nervous at the beginning but soon she started exploring her new home and found her own spot to hanging around with. I really appreciate the service from Jetpets. Jetpets is a very reliable agency, the whole process was very professional since the quoting stage. I can feel the care from the team and believe everyone who works for Jetpet loves what they're doing. Will definitely recommend Jetpets to others if someone is planning to travel with pets. Thank you so much for your assistance and service.
Coco and Lulu
Australia to Hong Kong,
Good morning Nicole I cannot thank you all enough at Jetpets for the care of Coco & Lulu. They arrived safely in HK & both the girls & myself were happy to be reunited. Due to timing we were able to pick up the girls straight after going through customs. They are settling into HK dog life fortunately they’ve had experience in apartment living before this move. Kind Regards Sharon
JUNE 2019
Melbourne to Kuala Lumpur, Malaysia
Hey Justin, Great to hear from you. Bella arrived home from quarantine today and we're so happy to have her with us. I just want to thank yourself, Dr Jade, Rose and Mayz for all your hard work and caring for our Bella. With the numerous calls and texts from myself, I always received prompt responses and reassurance - this meant so much to me. Particularly the video call with Bella 🙂 I visited Bella in quarantine every day and was pleasantly surprised at what a peaceful place it was. I am also appreciative at the access to Bella I was given and the wonderful people who care for the animals. Please find attached a photo of Bella taken a little earlier today. Thank you again Justin and I will be in touch when we're planning on returning to Australia. Best regards, Madeleine
JUNE 2019
Brisbane to , Singapore
Hi Rachael He’s settling in well thank you! He’s a gorgeous boy. Thank you very much for all of your help with his relocation. It really made the whole process so much easier. Here is a pic of Henry settling into his new home! All the best Angela

Mark & Mya’s Jetpets Experience


Let us look after your pet’s relocation to Hong Kong

Our Pet Travel Consultants:

  • Find out all about your pet. Regardless of whether your pet is a dog, cat, rabbit, bird or guinea pig, we treat all our pets like VIPs – very important pets!
  • Provide you with comprehensive advice on international pet travel including Hong Kong’s quarantine and customs requirements
  • Help you decide on the best airline-approved travel crate to ensure your pet travels comfortably and safely, including a stay dry fleece mat
  • Arrange for your pet’s travel crate to be delivered to your home prior to your relocation – Use our travel crate familiarisation tips to help your pet associate the crate with a positive environment
  • Book your pet on the most direct flight to Hong Kong
  • Arrange a comfort stop along the way
  • Can arrange a door-to-door pet transport service from your home in Australia to your new residence in Hong Kong
  • Prepare your pet’s personalised itinerary
  • Our 24-hour customer service line is ready to assist you with any concerns or questions you may have
  • Can even take care of your flight to match your pet’s itinerary through Jetaway travel

Our Resident Vets:

  • Specialise in international pet travel and can provide all pets with the correct treatments they need prior to travelling to Hong Kong
  • Will accurately complete all documents and treatments required for overseas travel, ensuring a smooth relocation for you and your pet
  • Can come and visit you at home as a complimentary part of our service (state dependent)
  • Will give your pet a health check at our Jetpets Transit Lounge prior to their flight, making sure they’re fit to fly

Our Pet Handlers:

  • Can personally come to your house and professionally fit your pet to the perfect sized crate (in metropolitan areas) prior to your pet’s travel date
  • Will give your pet plenty of love, attention and walks prior to their flight
  • Check your pet in for their flight at the airport, ensuring they have been to the toilet and have plenty of water available
  • Will provide pet travel updates so you know how their journey to Hong Kong is progressing

Our Pet Transit Lounges:

  • Jetpets Transit Lounges allow for priority pet check-in
  • Are conveniently located near major airports in Melbourne, Sydney, Brisbane and Perth, saving you the hassle of airport traffic and parking
  • Your pet will be able to have a stretch and relax out of their travel crate before and/or after their flight
  • Provide peace of mind knowing your pet will be taken care of if their flight is delayed or cancelled
  • Our resident vets are located at our pet transit lounges

Did you know?

  • The captain of the aircraft is aware that your loved one is on board their flight
  • The captain will set the temperature to approx. 18 degrees Celsius so that the animals are comfortable
  • The pets’ cabin is dimly lit so that your loved one can see what is going on around them
  • What we feel and hear in the cabin of the plane is the same as what animals experience (except in a travel crate they have much more leg room than us!)

Behind the Scenes at the Airport