Coronavirus (COVID-19) Pet Travel Update
Due to the current situation, we have been experiencing a high volume of phone calls, which is resulting in longer than usual hold times. Our teams are working diligently to assist you, our customers, and at this stage we are trying to prioritise calls for clients with imminent travel plans.
For the latest information, please see our Important Pet Travel Update page, which we will be updating regularly.
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International Pet Transport to New Zealand
Are you planning a relocation to New Zealand? At Jetpets, we set the highest standards of care for pets travelling overseas with our in-house team of pet travel consultants, resident vets and pet handlers – no furry family member gets left behind!
With a local team, we can provide a complete door-to-door pet transport service from Australia to New Zealand, covering destinations including but not limited to Auckland, Christchurch and Wellington.
We do all types of animal transport to New Zealand, including dogs, cats and any other pets. Your pet’s comfort, safety and welfare are our number one priority, giving you complete peace of mind.
For a stress-free pet travel to New Zealand, choose Jetpets.
Why Choose Jetpets?
Customer Feedback:
Setting the highest standards of care
Jetpets Melbourne has become the first pet transport company in the Asia Pacific Region to be awarded The Centre of Excellence for Live Animals Logistics (CEIV) Certification, and is one of only five companies in the world to have received the honour.
“Jetpets customers can be confident that their precious animals are traveling in safe and healthy conditions” – Glyn Hughes, IATA Global Head of Cargo
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Mark & Mya’s Jetpets Experience
Our team can manage every aspect of your pet’s travel to New Zealand
Our Pet Travel Consultants:
- Find out all about your pet. Regardless of whether your pet is a dog, cat, rabbit or guinea pig they are all treated as VIPs – very important pets!
- Provide expert advice on preparing and bringing pets to New Zealand quarantine and customs requirements
- Decide on the best sized travel crate to ensure your pet travels comfortably, including a stay dry fleece mat
- Arrange for your pet’s travel crate to be delivered to your home prior to your relocation
- Book your pet on the most direct flight to New Zealand
- Arrange a comfort stop along the way
- Can arrange door-to-door pet transport service
- Prepare your pet’s personalised itinerary
- Our 24-hour customer service line ensures we are contactable every step of the way
- Can even take care of your flight to match your pet’s itinerary through Jetaway travel
Our Resident Vets:
- Are experts in international pet transport and can provide dogs and cats (and other pets) with all the correct treatments they need to travel to New Zealand
- Will ensure all documents and treatments for overseas travel are done accurately to ensure a smooth relocation
- Can come and visit you at home as a complimentary part of our service (state dependent)
- Will give your pet a health check at our Jetpets Transit Lounge prior to their flight
Our Pet Handlers:
- Can come to your house to personally and professionally fit your pet to the perfect sized crate (in metropolitan areas) prior to your pet’s travel to New Zealand
- Will take care of your pet on the day of travel, giving them plenty of love, attention and walks
- Check your pet in for their flight at the airport, ensuring they have been to the toilet and have plenty of water available
- Will provide updates on your pet, including in the lead up to flights
Our Pet Transit Lounges:
- Jetpets Transit Lounges allow for priority pet check in
- Are conveniently located near major airports to save you the hassle of airport traffic and parking at the freight department
- Your pet will be able to have a stretch and relax out of their travel crate before and/or after their flight to New Zealand
- Provide peace of mind knowing that our pet handlers will take care of your pet if their flight is delayed or cancelled
- Our resident vets are located at our pet transit lounges
Did you know?
- The captain of the aircraft is aware that your loved one is on board their flight
- The captain will set the temperature to approx. 18 degrees Celsius so that the animals are comfortable
- The pets’ cabin is dimly lit so that your loved one can see what is going on around them
- What we feel and hear in the cabin of the plane is the same as what animals experience (except in a travel crate they have much more leg room than us!)
| PET TRANSPORT NEW ZEALAND FAQS |
Behind the Scenes at the Airport
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FAQs – International Pet Transport to NZ
Q: Can I take my dog to NZ from Australia?
Yes, you can! Provided your furbaby meets the specific health standards and import eligibility requirements. Our team has headquarters in both Australia and New Zealand, so we can help you ensure all the required documentation, vetwork, tests and treatments are completed for a smooth relocation. You rely on Jetpets to make the whole process easy and stress-free for you and your dog.
Q: How much does it cost to take your pet to New Zealand?
There are many factors that go into pet transport prices, including flight routes and destinations, size and weight of your pet, level of service provided and more. With Jetpets, you can rest assured that our quotes can be made all-inclusive, delivering a boutique experience for you and your pet – no hidden costs or surprises. We follow strict internal and external policies to ensure your pet’s comfort and safety during travel, so our pet transport prices already include full-service provisions such as organising comfort stops for your pet along their journey and collecting your pet from the airport should there by a flight delay or cancellation.
Your Jetpets pet travel consultant will talk you through all the available options, as well as provide you with a customised itinerary and quotation for your pet’s travel to New Zealand.
Q: How long do dogs stay in quarantine in New Zealand?
Dogs coming from Australia or Norfolk Island don’t need to be quarantined. Dogs arriving from all other countries must be quarantined for at least 10 days.
Q: How long is quarantine for cats in New Zealand?
Cats coming from Australia or Norfolk Island don’t need to be quarantined. Cats arriving from all other countries must be quarantined for at least 10 days.
Q: Is New Zealand rabies free?
Yes, New Zealand is a rabies-free country.
Q: What dogs are banned in NZ?
Certain breeds of dogs are not allowed to be imported to New Zealand and this includes the American pit bull terrier, Brazilian fila, dogo Argentino, Japanese tosa and Perro de Presa Canario.