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Keep up-to-date with the latest Pet Travel and Jetpets news.

Travel Tips for Defence Family Pets

Every year Defence families relocate across Australia for new postings. With an extensive network of bases Australia-wide, the total defence workforce has a significant footprint and has an integral part within regional communities.

Infographic: Defence force footprint across Australia, 2019 statistics by Department of Infrastructure, Transport, Cities and Regional Development

Important considerations for defence pet relocations

As such, defence relocations can occur frequently for members and their family, including furbabies. One of the most important considerations is how to transport your family pet to ensure its comfort, safety and welfare during the move?

There are many important factors to research when moving defence pets interstate.  How long will it take? How much does it cost to transport my pet interstate? Do I put them on a plane and catch the same flight? Where do I arrange any pet accommodation if required? These and many other questions are often asked when transporting defence pets across Australia.

Another important consideration are the heat extremities we face across Australia during the summer months. When looking to relocate your loved ones, it is important to consider the time of day for departure and the arrival time. It is imperative that pets are well hydrated prior to departure and have access to water during their journey.

We’ve prepared the top 10 planning tips to keep in mind for your defence pet’s interstate relocation

The team at Jetpets are dedicated to ensuring your pet’s care, comfort and welfare for their interstate transport.

  • Our purpose-built transit lounges in Sydney, Melbourne, Perth and Brisbane ensure your pets remain comfortable prior and post their journey.
  • They can be left in our care with our professional pet handlers well before their designated flight who will then transport your furbaby in our air-conditioned vehicles to the airport for their flight. This not only ensures your pet has time to rest and hydrate but also saves you time!
  • Our pet handlers also will keep you updated via our pet travel updates for complete peace of mind.

For more information and advice, please call one our dedicated pet travel consultants on 1300 668 309 to discuss your interstate pet relocation needs.

Jetpets Companion Animal Rescue Awards 2019 WINNERS REVEALED

Inspiring success in excellence and innovation in pet rescue!

The Jetpets Companion Animal Rescue Awards is thrilled to announce the WINNERS for 2019. The Rescue Awards is a national program that celebrates and recognises achievements in the rescue, rehabilitation and rehoming of companion animals Australia-wide.

jetpets cara awards winners

Image: Jetpets Rescue Awards Ceremony 2019 Winners. Left to right: Sue Quartermain of RSPCA Victoria, Marisa Debattista of Second Chance Animal Rescue, Nicole Tharle of Dandy Cat Rescue, Brooke Rankmore of AMRRIC, Joanne Amos of Maneki Neko Cat Rescue, Michelle Gallo of Camden Council and Jeremy Bennett of Sutherland Shire Animal Shelter. 

Credit: Jo Lyons Photography

“In our second year, it was very competitive with more than 1,000 entries across 8 categories, which made it very difficult for the judges! Our amazing winners demonstrated excellence and innovation in their approach to improving the lives of companion animals in their communities,” said Cathy Beer, Rescue Awards Founder and pet adoption advocate from Pets4Life, an independent education resource for cat and dog guardians.

cathy beer and jetpets

Image: Cathy Beer, Founder of Jetpets Companion Animal Rewards, with Jenna Matheson of Jetpets

Credit: Jo Lyons Photography

Following the announcement of the Finalists in August, one winner from each category was selected by an expert panel of 12 Judges. The winners were revealed on 12 September 2019 among hundreds of their peers at a special Rescue Awards Ceremony held during the 8th National G2Z Summit & Workshops in Queensland. Bondi Vet, Dr Alex Hynes and her rescue dog, Yoshi announced the winner of the Volunteer of the Year. The Ceremony was broadcasted live across the country via the Rescue Awards Facebook page.

2019 cara judges

Image: 2019 Judges. Left to Right: Nell Thompson, Dr Anne Fawcett, Dr Michael O’Donoghue, Vickie Davy, Bondi Vet Dr Alex Hynes

Credit: Jo Lyons Photography

This year, Jetpets is again the Platinum Rescue Hero and naming Partner. Sandy Matheson, Jetpets Managing Director, said, “Jetpets congratulates this year’s winners of the Companion Animal Rescue Awards. The quality of the entries were outstanding, and we are humbled to be able to share in celebrating the achievements of rescue organisations, volunteers and adopters alike, who have had a significant impact on the welfare of companion animals Australia wide.

For category 8, the Advocate® People’s Rescue Story received hundreds of entries from Aussie pet guardians who shared their stories about pet adoption and fostering. Dan White, Senior Brand Manager of Advocate® at Bayer said it was incredibly difficult narrowing our choice down to 10 Finalists, let alone choose an overall winner!

Dan said, “The judging, although a lengthy process, has also been a thoroughly rewarding and uplifting one. All the stories – although different in a number of ways – have one thing in common: they demonstrate the difference a re-homed pet can make to an individual or people’s lives.

“Moreover, the fact that almost twice as many stories were submitted as last year further demonstrates there are still many amazing and inspiring stories to be told. Our overall winner (Sally and her hero cat Sandy) really exemplifies a real-life rescue story because Sandy literally saved Sally’s son’s life. It’s been a real privilege for Advocate® and Bayer to be involved for the second year running.”

Cathy thanked Supporters for making the Rescue Awards possible, and acknowledged the great efforts of rescue groups, animal shelters and thousands of volunteers across the country.

Rescue Awards Ambassador and Animal Behaviourist Dr Joanne Righetti also congratulated the winners and thanked rescue organisations and their volunteers for helping surrendered and abandoned pets get a second chance in a loving home.

For more information/updates on the 2019 Awards, visit

Guest Post: Flying Your Furbaby Halfway Around the World

Logan (named after Wolverine of course), our Siberian Husky cross German Spitz is the heart and soul of our family. We simply wouldn’t have dreamt of leaving him behind when we received the unfortunate news that our sponsorship in Australia had been declined and we had just 35 days to leave the country.

Logan has flown not once but twice halfway around the world. In fact in his 18 months of life so far he has technically been on 6 flights!

Domestic Pet Travel in Australia

We bought Logan from a breeder near Sydney, Australia. After deliberating driving versus flying to collect him we decided the 2 short domestic flights to Sydney and from Sydney to us in Brisbane were far kinder to him (and us) than the 8-hour drive.

We chose Jetpets to handle our domestic pet transport needs and it was a breeze. They coordinated with the breeder and collected him from their address, popped him in his airline-approved PP30 hire crate and after just a few hours we collected him from the freight terminal at Brisbane Airport. It was love at first sight, after just a couple of minutes teeny Logan came bounding out of his crate and covered us in kisses.

logan puppy

International Pet Travel from Australia to the UK

The news that our sponsor company had been declined was devastating, we’d been living in Brisbane for almost 4 years, 18 months of that had been spent waiting for our residency to come through. We were given 35 days to leave the country, a very short amount of time when you have a fully furnished apartment and a puppy!

We chose Jetpets to handle our pet transport to the UK  since we had had such a good experience with them domestically when we first got Logan.

What was a very stressful time for us was made 10 times easier by the staff at Jetpets. Everything was done over email and all of Logan’s vet appointments were done by Jetpets resident vet, Simon, at our home in Brisbane – this was invaluable. Logan gets very excited by a trip to the vets but by having his rabies vaccine and blood test done at our home it made the process much more relaxing for him.

Choosing the right crate size for your pet is super important, we measured Logan up and had his PP90 crate delivered as early as possible so we could familiarise Logan with his crate and make it his ‘happy place’ before flying.

logan in jetpets travel crate

Jetpets sent us regular pet travel updates of Logan and a photo of him at check in, helping us feel at ease throughout the process.

logan travels with jetpets

The flight itself was with Emirates, stopping over for 15 hours in Dubai. Dubai is one of the best airports for pets to stopover, they have air-conditioned facilities at the Dubai Cargo Village where they are provided with food, water, a health check, exercise and fresh bedding and water in their crate.

Our flight landed around the same time as Logan’s, so we opted to collect him ourselves. He was ready about 2 hours after he landed from Jetpets partner, Pets on Jets at Manchester Airport Freight Terminal.

International Travel from the UK to New Zealand

We always knew that we wouldn’t want to stay in the UK so after 12 months back home we jetted to Auckland, New Zealand.

Logan had already had a rabies vaccine and blood test from his previous flight, so we needed about 6 weeks for all the vet treatments. He needed to have:

  • Secondary rabies vaccine
  • Blood test for Babesia Gibsoni
  • Blood test for Heartworm
  • Blood test for Brucella Canis
  • Antibiotics for Leptospirosis since the vaccine shows a false positive
  • 2 lots of external and internal parasite treatments.

All these treatments needed doing at very specific times before flying so our agent came up with a schedule for these and coordinated with our vet for us.

Logan had a wooden crate for this journey made to his measurements and provided by the pet agent.

logan travel crate to nz

You’ll need to apply for an import permit or you can ask your pet agent to do this for you. You’ll also need to choose and book a recognised quarantine facility.

Logan was collected from our home a few days before his flight by the export agent for the final health certificate and parasite treatments to be done in the 2 days prior to the flight.

logan picked up for flight

Logan spent 10 days, which is the minimum requirement when travelling from the UK, at Auckland Quarantine who looked after him so well. They post regular pictures on their Facebook page so you can see how your pet is getting on.

logan pet update

Photo credit: Auckland Quarantine

Logan was beyond excited to see us when we picked him up – just watch the video!

Top 10 Tips for Getting Your Dog Ready To Fly

I would recommend you do many of these things from day dot with your puppa but if like us you have to fly them on short notice make an effort to follow these 10 top tips:

1. Start Planning Early

Preparation is key in making the journey low stress for you and your doggo. Most international flights require key things to happen on certain dates before flying so planning ahead is essential.

2. Crate Train Your Dog

I would recommend crate training from day 1 for a puppy for their own safety and comfort but it’s essential that your pup is comfortable in and familiar with the travel crate before they fly. There are lots of excellent guides online on how to crate train your dog or you can seek help from a professional trainer. To put it simply the crate needs to be their ‘happy place’, a place where all good things happen and never ever a punishment.

logan crate training

We use the command ‘bedtime’ to tell Logan it’s time to get into his crate. The processes we found most effective in crate training him were:

  • Feeding him his meals in his crate
  • Giving him treats for going into his crate when asked
  • Giving him his toys in his crate and when he brought them out, taking them off him and putting them back in the crate

It took us a couple of weeks before he would sleep in there all night with the door locked but we got there in the end and now it’s his favourite place.

3. Get Your Vet Affairs in Order

Choose a reliable official vet who has dealt with your destination before so that they understand the requirements. There are often specific blood tests, vaccines and other treatments that have to be done at certain times before flying so having someone who knows what they’re doing is invaluable. Also keep your pet’s annual vaccines and flea/worm/tick treatments up to date to ensure they are as healthy as can be.

4. Do Your Homework

Visit the relevant pet import website for your destination and home country and familiarise yourself with any restrictions and requirements on imports. For example, Logan needed Rabies vaccines and blood tests for multiple illnesses before he was allowed to fly. In knowing the requirements myself I felt much more comfortable that the paperwork was being done correctly by the agent and vets.

5. Toilet Training

Hopefully your pet is already toilet trained but think about the length of their flight… can they hold it for that long? Lucky for us Logan can go as long as 16 hours without needing a pee but we made sure he could at least make it through the night without needing to go out for his own comfort. Don’t worry about them soiling themselves, the crates do have materials in to help absorb anything.

6. Be Prepared for Extra Fees

We had a few nasty surprises along the way like import tax – £35 VAT in the UK and $621.60 GST in New Zealand! Make sure you have some savings put to one side in case you need to pay tax, extra days in quarantine or extra vet bills that you hadn’t anticipated.

7. Take Your Dog for a Long Walk

Before their flight make sure they are well exercised and tired, it will help them be calmer and hopefully sleep for their flight.

logan on a walk

8. Don’t Overfeed Your Pet

Don’t feed your pet right before they fly.

9. Don’t Send Their Favourite Things

Don’t send their favourite toys, collar and leash with them. It can’t be guaranteed that customs and quarantine won’t have to destroy them. We send a simple slip lead with Logan and keep any sentimental things with us.

10. Enjoy Exploring a New Place

Last but certainly not least! Enjoy your new territory with your furry loved one – we took a 6 week road trip in a campervan with Logan when we arrived in New Zealand, it was magical!

logan with campervan


Dave “Hughesy” Hughes’ Rescue Dog Bubbles

Recently, we were lucky enough to take care of Dave “Hughesy” Hughes’ Rescue Dog Bubbles, as she travelled to Sydney to record a segment for Channel Ten TV Show, “Hughesy we Have a Problem.”

Bubbles is a fantastic traveller who loves spending time in her Jetpets Pet Travel Crate, but she also enjoyed the many cuddles she received from our Pet Handler Marni.

Bubbles travels to TV set in style with Jetpets | Dave Hughes | Bringing Dogs to Australia | Jetpets | Pet Transport Australia | Pet Imports | Pet Carriers for Dogs

Our Pet Handler Robyn chaperoned Bubbles on set of the show, and we were thrilled to see Bubbles rocking a Jetpets bandana throughout the segment.

Bubbles | Dave Hughes | Bringing Dogs to Australia | Jetpets | Pet Transport Australia | Pet Imports | Pet Carriers for Dogs

For such a sweet girl, we have no idea what Bubbles problem is! I guess we will all have tune in to Channel Ten on Sunday night at 9pm to find out.


Satu the Well Travelled Tiger

Here at Jetpets most of our feline happy travellers are much loved family cats. However recently we were lucky enough to take care of the world’s largest member of the cat species – a Tiger!

Meet Satu, a 13 year old Sumatran Tiger.

Satu the Well Travelled Tiger | Global Zoo Moves | Flying Animals | Jetpets

Jetpets transported Satu from Queensland, to Ballarat Wildlife Park on a Qantas Freighter Aircraft. Satu travelled overnight and arrived at his new home in the early hours of the morning.

Satu is a very confident, strong and bold 13 year old Sumatran Tiger that has moved several times in his life. He was born in Germany, and travelled to Australia to be a part of the Australiasian Breeding Program.

“Satu just takes it in his stride. His journey from Queensland to Ballarat Wildlife Park was organised with Jetpets. We can not thank Jetpets enough for achieving everything we asked for to make Satu’s journey safe. The staff were amazing and supportive to our every need,”said Ballarat Wildlife Park chief tiger keeper Robbie Doyle.

Satu the Well Travelled Tiger | Global Zoo Moves | Flying Animals | Jetpets

Whilst living in Queensland for four years Satu fathered one litter with a female Sumatran Tiger named Maneki.

Satu and Maneki were then recommended to move to Ballarat Wildlife Park to live and be part of Greg Parker’s new dream, the new Conservation Precinct Area. These two beautiful and majestic Sumatran Tigers are now great ambassadors for their wild cousins and now help the staff at the Ballarat Wildlife Park educate thousands of guests about the plight of the Tigers.  They are also great motivators to help raise much needed funds to save their wild cousins, with only 300-500 hundred wild Sumatran Tigers known to still live in their natural habitat.

Since arriving at Ballarat Wildlife Park, Satu has settled in with ease, cruising around all the enclosures marking his territory, chuffing at the female tiger Maneki and getting to know his new keepers.

His appetite for food is great, he has gained 1 kilogram in weight since arriving over one week ago at the wildlife park and his keepers are spending a lot of down time chilling around Satu as well as bonding via training.

Jetpets Companion Animal Rescue Awards Finalists Revealed

Unconditional love changing lives – over 1,000 entries received.

jetpets companion animal rescue awards logo

The Jetpets Companion Animal Rescue Awards is thrilled to announce the FINALISTS of the 2019 Awards, which celebrate and recognise achievements in the rescue, rehabilitation and rehoming of companion animals Australia-wide.

186,000 pets remain unclaimed in Australia’s pounds and shelters every year, and thousands of volunteers dedicate their time to finding homes for surrendered and abandoned animals.

The Rescue Awards is the platform to showcase excellence and innovation in rescue. In its second year, the program attracted more than 1,000 entries – more than double that of last year’s!

jo lyons photography

Image: Jo Lyons Photography

“We received many excellent industry submissions from around the country. The finalists have not only demonstrated best practice in animal care, but also ensure the sustainability of their organisation for the future” said Cathy Beer, Rescue Awards founder and rescue advocate from Pets4Life, an independent education resource for cat and dog guardians.

This year, Jetpets is again the Platinum Rescue Hero and naming Partner. Sandy Matheson, Jetpets Managing Director, said: “Jetpets is proud to support The Companion Animal Rescue Awards in its second year. It has been fantastic to watch the program gain momentum as we all continue to celebrate the inspiring work rescue groups and volunteers achieve day in and out for animals around Australia. The awards are a very humbling initiative to be involved in and I congratulate all of the finalists.”


The Finalists were determined by a panel of highly respected judges who have donated their time and expertise to assess the Rescue Awards entries.

  1. Nell Thompson, Coordinator for Getting 2 Zero (G2Z) and Secretary of the Australian Institute of Animal Management (AIAM).
  2. Tim Vasudeva, Director of Corporate Affairs at Animals Australia.
  3. Vickie Davy, Co-Founder & joint CEO of PetRescue, not for profit organisation that brings thousands of rescue pets face-to-face with thousands of potential adopters every day.
  4. Dr Anthony Bennett, Veterinarian & Co-star of Lifestyle Channel’s TV series Village Vets.
  5. Sandy Matheson, Founder & Managing Director of Jetpets, a pet travel company focused on the safety, comfort and welfare of pets.
  6. Dr Anne Fawcett, Animal Welfare Veterinarian. Dr Anne’s blog is
  7. Dr Michael O’Donoghue, Small animal veterinarian and Co-Founder of ‘People and Pets’, a nationwide grief and pet loss counselling service.
  8. Dr Alex Hynes, Emergency Veterinarian & co-star in the new series of Bondi Vet TV show.
  9. Anne Boxhall, Companion animal welfare advocate with 28 years’ experience in sheltering and rescue.
  10. Dr Liisa Ahlström, Veterinarian, Companion Animal Products, Bayer Animal Health
  11. Dan White, Senior Brand Manager, Bayer Animal Health
  12. Cathy Beer, Founder of Pets4Life


Outstanding Rescue Group: Forever Friends Animal Rescue (VIC), Greyhound Rescue NSW, Maneki Neko Cat Rescue (VIC), Perth Rescue Angels (W.A)

Outstanding New Rescue Group: Precious Paws Animal Rescue (QLD), Dandy Cat Rescue (VIC), Small Paws Animal Rescue QLD, Purrfect Paws Rescue (S.A)

Outstanding Animal Shelter: Just Cats Tasmania, Second Chance Animal Rescue (VIC), Cat Haven (WA), Central Coast Animal Care Facility (NSW)

Outstanding Council Animal Shelter: Sutherland Shire Animal Shelter (NSW)

Innovation in Rescue: AMRRIC’s One Health Program (NT), Lort Smith and Pets of the Homeless (VIC), Project Meow Geelong Cat Kindness Initiative & Desexing (VIC)

Community Education and Outreach Program: Second Chance Animal Rescue Outreach Program (VIC), PAWS: Pet Awareness & Safety Program (Camden Council, NSW), MADI Mobile Cat Desexing (Lost Dogs Home, VIC), Spring Valley Program (Claws and Paws, NSW)

Volunteer of the Year: Sue Quartermain of RSPCA Victoria, Jill Pottter of Forever Friends Animal Rescue (VIC), Margaret Panetta of RSPCA Victoria, Robert Morgan of RSPCA Victoria, Angela Hards of Pakenham Pony Rescue (VIC)

Advocate® People’s Rescue Story: Read the amazing and inspiring stories from our 10 finalists.

To find out more, click here.


The winners will be celebrated at the Jetpets Companion Animal Rescue Awards ceremony on 12 September 2019 during the 8th National G2Z Summit & Workshops at the Mantra-On-View, Sunshine Coast, Queensland. More information to come via the Rescue Awards website.

The Rescue Awards ceremony will be streamed live on Facebook at @rescueawards at 6.15pm AEST on 12 September 2019.


Save the Bilby Fund

help save the bilbies


An Australian icon, bilbies are facing the threat of extinction due to ongoing threats from feral cats, foxes, rabbits and habitat change. Previously occupying many different habitats across more than 70% of mainland Australia, the bilby population has now disappeared from 80% of its former range, now only occurring in the isolated arid and semi-arid areas of Western Australia, Northern Territory and Queensland.

bilby conservation


Over July and August, Jetpets will be helping Save the Bilby Fund with their bilby transportation requirements across Australia from participating zoos and Wildlife parks who are part of this very important breeding program. After monitoring and tracking the successful release of six pioneering bilbies into the soft release area at Currawinya National Park, all four of the females have conceived, producing three sets of twins and a singleton. Save the Bilby Fund is now working hard and racing against the clock to get more bilbies out there and established before the outback summer heat strikes.

save the bilby fundsave the bilby fund


Bilbies – Did you know?

  • Bilbies live in spiralling burrows which they dig up to two metres deep. They may have many burrows within an occupied home range, one for sleeping and the others for escaping from predators.
  • Bilbies have 48 teeth and a long sticky tongue.
  • Due to their average eyesight and sensitivity to light, the bilby has large, hairless ears to listen for predators as well as prey.
  • The bilby is omnivorous with a diet that includes bulbs, fruit, insects, small lizards and more. One of its favourite plant foods is the bush onion or yalka which grows in desert sand plains after fires.
  • Bilbies are a fast-breeding species with pregnancy lasting only 12 to 14 days, one of the shortest of any mammal in Australia.



In order to give them a fighting chance, Save the Bilby Fund was launched on 28 March 1999 to help build up bilby numbers in safe and secure feral proof locations. With breeding facilities located at Charleville, western Queensland, dedicated to creche-ing of young bilbies until their release into safe areas, Jetpets is proud to be assisting Save the Bilby Fund with their transportation needs.

“I just spent the last three and half weeks moving 15 bilbies from all over Australia to Charleville for crecheing before releasing them into Currawinya but via Dreamworld for vet checks first and your team, especially Anthony, made the whole process super easy so a huge thank you to the Jetpets team.”

– Peggy, Projects Officer at Save the Bilby Fund 

Save the Bilby Fund – Q&As

  1. Who founded the Save the Bilby Fund?

Co-founders of the Save the Bilby Fund, Frank Manthey was a former Queensland Parks and Wildlife Service Ranger and Pete McRae was a zoologist scientist with the Queensland Parks and Wildlife Service for over 30 years. Frank and Pete, affectionately known as “The Bilby Brothers”, have sadly since passed on but their legacy continues to be upheld by the team at Save the Bilby Fund.

frank mantheypete mcrae

Pictured, left to right: Frank Manthey & Pete McRae, co-founders of Save the Bilby Fund


2. What does the Save the Bilby Fund do?

Committed to saving Australia’s iconic bilby, Save the Bilby Fund has two full-time staff onboard. Kat, a trained vet, looks after the breeding programme in Charleville which is also home to their Charleville Bilby Experience. Kevin Bradley, CEO, offers years of experience in the conservation field spending the greatest proportion of his time working hands-on at the Currawinya National Park. Kevin ensures that the welfare of our released bilbies are in tip top shape, as well as gathering scientific data in partnership with PhD student from University of Queensland to deepen our understanding of the bilby population and their future survival.

kevin bradley CEO of save the bilby fund

Pictured: Kevin Bradley, CEO, Currawinya with one of the 6 released animals


Kevin also coordinates the Greater Bilby National Recovery Team which brings several agencies from across Australia together to work on protecting the bilby species. Kevin’s goal is to ensure an insurance population of 10,000 bilbies in protected but wild communities across Australia, with a group of at least 400 at the Currawinya National Park.

Save the Bilby Fund is also supported by a team of part-time staff and volunteers who are in charge of other important activities such as raising money, ordering equipment and feed, as well as being Bilby travel agents.

currawinya national park charleville bilby experience



3. How can I help?

Without recurrent funding from any sources including the government, managing the conservation needs of a species that lives in the remote parts of Australia’s arid outback is complex and costly.

Your donation will be making a direct contribution to the conservation and future of bilbies. Every little bit counts!

To find out how you can help bilbies, please click here.

save the bilby fundbilby habitat


Jetpets PP60C Cat Travel Crate Wins Award

Jetpets has been recognised as an ABA100 Winner of The Australian Business Awards for Product Innovation in 2019 for our PP60C Cat Travel Crate.

2019 ABA100 Award

The Australian Business Awards program provides notable opportunities for high-performing organisations which implement world-class business initiatives and develop innovative products and services to be acknowledged and honoured for their achievements both nationally and internationally.

Sandy Matheson, Managing Director of Jetpets says the award highlights our commitment to enhancements and innovative thinking when it comes to ensuring the safe and comfortable transport of animals within Australia and around the world.

“It is with great pleasure that Jetpets accepts the 2019 ABA100 Award for the Product Innovation. Our PP60C Cat Travel Crate is a world first and was designed specifically to suit the unique needs of cats during travel, with an inbuilt litter tray cats can stay comfortable and clean throughout their travel journey. The development of the PP60C was inspired by our ongoing efforts to set the highest standards of care for all travelling pets. We are proud to be able to provide such a wonderful product, and to accept such a prestigious award in recognition of our innovation.” Sandy Matheson.

Launched in November 2018, the PP60C Cat Travel Crate is revolutionary in that Jetpets is the only pet transport company in the world to offer this level of comfort to cats.

The inspiration for the PP60C Cat Crate came through consumer insights. Survey feedback is generally very positive, with customers very happy with the service and thrilled with just how well their pet coped. However, there was a common thread of feedback from cat owners concerned that their cat had soiled his/her travel crate. To address this, Jetpets R&D team worked in conjunction with our crate supplier to design a crate that would keep cats clean and comfortable, especially for long haul travellers.

pp60c cat travel cratejetpets cat travel crate

Its design features a front zone for cats to stretch out and relax, whereas the back zone provides the convenience of a litter tray that is accessible throughout travel.

The PP60C is also large enough that one, or two cats from the same family, can travel in complete cleanliness and comfort together. Siblings Madeline and Sebastian tested this out during their journey from Melbourne, Australia to Auckland, New Zealand.

“Your new travel crate was an overwhelming success. From the Transit Lounge to their new home was an 11-hour journey – and they used the in-built kitty litter several times. They arrived in a relaxed state – clearly it was calming for scared Sebastian to be snuggled in with his brave older sister!” Says fur-parents Rohan and Elisa.

pp60c madeline and sebastian

Cats prefer litter trays as it allows them to follow their natural instincts to bury their waste. Cats also strive to keep themselves clean, and the PP60C travel crate allows them to do so, and in turn creates a perfectly relaxed travel environment.

We are so pleased to be recognised as an ABA100 Winner for the PP60C Cat Travel Crate in The Australian Brand Awards 2019. Jetpets is committed to continual innovation and ensuring the highest standards of comfort for travelling pets.

Six Benefits of a Pet-Friendly Workplace

Reflecting back on international ‘Take Your Dog to Work Day’ on the 21st of June just gone, we thought it’d be the purr-fect opportunity to discuss the six perks of having a pet-friendly workplace.

benefits of dog-friendly office

1. Lower Stress Levels

Whether you’re rushing to meet a deadline or preparing for an important meeting, high-pressure situations at work are inevitable and can leave you feeling strung out. And if you’re a parent to a furbaby, you’ll know there’s no better feeling than coming home after a long day and being welcomed by their adorable, happy faces.  But anecdotal evidence aside, scientific studies have also proven the stress-relieving advantages of having a furry sidekick at the workplace, fur real.

dog-friendly workplace

According to a 2012 study conducted by the Virginia Commonwealth University, employees who brought their dogs to work showed lower stress hormone levels when compared to those who didn’t. To further substantiate this finding, the group with dogs also showed significantly higher stress levels on days when the dogs weren’t around.

Having pets at work can help employees take a breather when they need to, whether it’s taking a few minutes to stroke the office cat or taking the dog for a quick walk around the block to let off steam and clear headspace.

2. More Happiness, Improved Morale

Who let the dogs in? We did! Furbaby Fridays are always a weekly highlight at Jetpets. Ned the attention-loving daschund, Billy the handsome groodle, Bambi the cheeky spoodle and Blume the adorable exotic long-haired kitten, are just a few of the many beloved furbabies that make Fridays at Jetpets that much better. From laughing at their silly antics to stealing a few cuddles, the office atmosphere is always more light-hearted and relaxed.

bambi at jetpets blume at jetpets

Images: @billyandbambioodles and @exoticblume

ghost at jetpets jetpets pet-friendly

Maria-Jose Enders, an expert in human and animal relationships at Open University, told the Business Insider “it’s definitely good for the work atmosphere to have a dog in the office, not only does your cortisol level drop when you stroke a dog; you also produce more of the hormone oxytocin, which makes you feel more relaxed and happy.”

Having wagging tails around the office has proven to boost morale and increase happiness levels amongst employees.

3. Boosts Productivity

While you might think that having an office full of goofy fluffballs can get distracting, a pet-friendly workplace can also help to improve productivity levels. The presence of our four-legged best friends can help diffuse tension and provide support when stress levels are high.

cat-friendly workplace

On long workdays where the temptation to zone out is lingering or you’re struggling to keep focused with so many tasks at bay, a few quick pats or a little cuddle for extra comfort is a quick and easy way to rejuvenate before jumping back into it.

4. Encourages Employee Interaction and Collaboration

Pets can also be an excellent icebreaker in the workplace, providing employees with an easy conversation starter. Whether it’s chatting about your pup’s favourite treats or training tips, employees may find more common ground to bond over when pets are present.

dog-friendly office jetpets

In turn, this can help employees to improve on their communication skills and facilitate deeper conversations, fostering a stronger team-work mentality. Encouraging collaboration and cooperation amongst employees across departments can significantly harmonise workplaces and create a more welcoming space.

5. Improved Mental and Physical Health

Going hand-in-hand with stress-relieving benefits, having pets in the workplace has also shown to reduce blood pressure and decrease anxiety.  This not only brings about a plethora of mental and physical health benefits for staff but can also help employers maintain a healthy staff retention rate and operational efficiency with less risk of “burn-outs” and sick days.

billy at jetpets

Plus, not only are office dogs or cats fun to play or cuddle with, they also provide the perfect motivator to get out of the office for a game of fetch in the park or a brisk walk to enjoy the fresh air.

6. Attracts Future Talent

Finally, the benefits to having a pet-friendly workplace isn’t just limited to employees themselves but also to the company’s recruitment efforts. With millennials choosing to wait longer before getting married, buying a house or having kids, it’s no surprise that many are opting to become parents to furbabies rather than “settling down”.

Numerous studies have shown that a dog-friendly office can work in favour of prospective employers, attracting talent pools that place significant value on being able to bring their favourite paw pal to work.

pet-friendly office

The Banfield Pet Hospital conducted their first ever Pet-Friendly Workplace PAWrometer study, surveying 1,006 employees and 200 Human Resources decision makers (HR DMs) from U.S. companies to explore the impact of pets in the workplace. 65% of job candidates asked about pet-friendly policies while 79% of HR DMs discuss their pet-friendly workplace policies when recruiting employees.

So, there’s your six benefits of having a pet-friendly workplace and we hope if it isn’t already, that your workplace will also open their doors to four-legged friends and discover the bountiful advantages that come with them.

Very Important Cat Travels in Style to the Logies

Sam Mac is a much-loved weather presenter on Channel Seven’s Sunrise, who also very much adores his rescue cat Coco. So much so, that when he was nominated for the Gold Logie he wanted nothing more than to take Coco as his date, but there was one thing standing in his way, Sam and Coco live in Sydney and the Logie Awards are held on The Gold Coast.

sam mac and coco

Image: @sammacinsta

That’s where we were able to step in to take care of Coco’s travels, and we were thrilled to do so. With over 27 years’ experience in both interstate pet travel and international pet transport, we have transported pets for many different reasons, from pets going on family holidays, attending weddings of loved ones, to being featured on TV shows, and the list goes on.  However, it is pretty safe to say that we have never transported a pet to attend a red carpet event as their owner’s date!

coco on jetpets red carpet

Image: Jasper Avenue Photography 

On the morning of the Logies we collected Coco from Sam’s house in Sydney. We wanted to ensure she felt like the celebrity she is, so we rolled out the red carpet for her journey. Naturally the pup-arazzi were there to snap some photos of her before her big trip, so after kindly posing for a few quick shots, Coco was on her way.

coco in PP60C cat crate

Image: Jasper Avenue Photography 

Coco travelled in style in our PP60C travel crate, which provided her with plenty of room to move around and stretch out, as well as an inbuilt litter tray should she need the bathroom during her travels.

Upon arrival to the Gold Coast, Coco was collected by our Pet Handler to be chauffeured to the Sofitel where she began her “glam up” for the event.

Coco wore a stunning green ribbon– she looked a-meow-zing!

coco in ribbon

Image: @sammacinsta

Sam Mac and Coco made their grand entrance into the Logies on a throne (as you do when you are the first ever cat to attend such a prestigious event).

Unfortunately, Sam didn’t win the Gold Logie, but he certainly won our hearts by taking his Rescue Cat to the event. He said he had a crazy dream to take his cat to the Logies, and we were so happy to play a part in turning that dream into a reality.