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Keep up-to-date with the latest Pet Travel and Jetpets news.

The Shoe Fits for Little Sprinter

 

Little Sprinter is fast becoming a hero in his home state of Hawaii after undertaking his service horse training.

You may remember back in July earlier this year, Jetpets and Pet Express had the pleasure of assisting a special little horse to fly from the windy city of Chicago to the beautiful beaches of Maui in Hawaii.

Little Sprinter’s owner Christine Higgins was so thankful for the wonderful service and care given to her new companion that she reached out to us personally to thank us for our involvement.

“My little guy arrived in wonderful condition. His eyes were bright and he was relaxed and calm. The trip couldn’t have gone any better!”, said Christine.

Pet Express’s Adrienne communicated with Christine throughout the travel process even getting him out of his custom built  travel crate and taking him for a walk during his time at our San Francisco transit lounge.

You see Sprinter wasn’t just any miniature horse, Sprinter was purchased by Christine to become a “service horse”. Christine had earlier been diagnosed with Ankylosing Spondylitis, a form of arthritis that primarily affects the spine and joints causing inflammation that can lead to severe and chronic pain. In addition to this Christine was also diagnosed with Lupus, which affects the immune system, forcing the bodies immune system to mistakenly attack healthy tissue.

These two conditions, combined with other significant ailments, resulted in Christine having to reduce the physical intensity of her day to day life. Christine knew that she would need some assistance to keep mobile and a companion to keep a positive attitude through this considerable life challenge.

Little Sprinter began his service horse training immediately with the aim being that he could provide support to Christine when she travelled to the shops, attended doctors’ appointments and extra stability around the home. Jetpets have kept in close contact with Christine and recently Christine expressed a concern that Little Sprinter was having trouble keeping his balance on the hard wood floors inside her home and asked if it was possible for us to assist.

Jetpets committed to help Christine and Little Sprinter by sponsoring special rubber shoes for Sprinter to wear which would allow him extra grip while indoors and provide better stability to Christine.

Sprinter with his Jetpets sponsored, rubber shoes which enable him to assist Christine indoors.

While Sprinter will no doubt improve the quality of life for Christine’s whole family, Christine wishes to share Sprinters inspirational story with others.

“He loads up in the back of my SUV with a ramp. It is my goal to visit nursing homes and hospitals with Sprinter as a therapy horse. I know he will provide so much joy and so many smiles to people struggling like I am”, said Christine.

While Sprinter has his work cut out for him assisting Christine and her family and his local community, it’s not all work for the miniature horse. Sprinter gets plenty of time to play in the small paddock next to Christine’s house. His playful personality coming through when playing with his favourite toy, a red yoga ball, which he pushes around the paddock, leaning on it until he falls over only to get up and do it all over again.

It’s not all hard work for Sprinter the service horse. Here he is trying on his Halloween outfit.

“He’s quickly becoming my best friend. He’s so sweet and kind. He stays at my side”, said Christine. Although Christine mentioned he also plays up sometimes, “At this point he may be on Santa’s naughty list though!”, she jokes.

Jetpets wishes Christine, the Higgins family and Little Sprinter all the very best as they continue to battle Christine’s conditions. We know Little Sprinter will do a fantastic job of looking after her during the festive season and into the next year.

If you are interested in following Christine and Little Sprinters adventures, you can do so on his Facebook page which by the way is the most adorable animal page we have seen all year.

Jetpets assists in the relocation of Australia’s first breeding pair of Caracal cats

Recently Jetpets had the pleasure of assisting in the relocation of two Caracals from South Africa to their new home at the Wild Animal Encounter Conservation Centre in Hawkesbury, North of Sydney. The Caracals, Kato and Kaia are the only two Caracals currently on display in Australia and it’s hoped the unrelated pair will breed once they reach maturity in the next 12-18 months.

Picture : NRL Photos/Gregg Porteous

The success of the first ever Caracal breeding program in Australia rests in the very capable hands of Wild Animal Encounter’s company director, Ben Britton who you may recognise as the host of Australia’s Nat Geo Wild program.

Ben’s name has become synonymous with exotic wildlife education and throughout his 20-year career Ben has starred in several documentaries and television programs aimed at educating the public on animal behaviour and conservation.

“The Caracals have arrived safe and sound here and both animals are out exploring their new environment…We had a great reaction when they heard their first kookaburra this morning”, said Ben.

Caracal’s are known for their impressive ears which have the signature tufts of dark coloured hair on the points. The ears are manipulated by twenty muscles which enable the cats to locate prey animal sounds with startling accuracy. The Caracal’s paws are also specifically designed for stealth allowing them to get closer to prey animals which gives them a much higher chance of success when hunting birds or and small prey animals.

Wild Animal Encounters is not government funded and they rely heavily on donations and the support of the public to continue their important work promoting conservation. Private tours and animal encounters offer the unique opportunity to meet these amazing creatures while supporting the important work Wild Animal Encounters does.

We wish Kato and Kaia the very best as they explore their new environment and we will endeavour to check in with them in the future to bring you any updates. If you would like to book a tour to meet Kato and Kaia you can do so at www.wildanimalencounters.com.au

Picture : NRL Photos/Gregg Porteous

 

 

 

 

 

 

 

 

 

Mark and Mya On the Adventure of a Lifetime

Dynamic adventure duo Mark and Mya are undertaking the adventure of a lifetime trekking through Canada and the United States.

What’s more amazing than travelling the world with your best friend? Travelling the world with your best friend, who also happens to be your dog! That’s exactly what adventure seekers Mark and his white Shepard Mya are doing with the help of Jetpets.

Mark’s love of the outdoors grew from a strong influence from his grandfather at an early age and when Mark received Mya at the age of 8 weeks old they immediately formed an inseparable bond.

Mya quickly became right at home joining Mark on his many outdoors adventures snowboarding, skiing and mountain biking; running alongside Mark as he traversed the unique landscapes of Australia.

As many adventure seekers do, Mark began to look for his next adventure but couldn’t stand the idea of leaving his best friend behind.

“I chose to get her, I chose to make her my family so I’m responsible for her and it wouldn’t be responsible of me to leave her behind”, said Mark.

 

Mark and Mya in the ski resort town of Whistler, in the province of British Columbia, Canada

Inspired by the likes of Kelly Lund and Loki the wolf dog, Mark wanted to undertake a lengthy trip travelling through Canada and America and share the experience on social media with those who dreamed of one day doing the same.

Mark contacted Jetpets in July with the hope of arranging pet travel for Mya, which we were only too happy to assist with. Mark was delighted to receive his pet travel crate months before he was due to depart, which gave Mya plenty of time to become familiar and comfortable with the crate for her long-distance pet transport.

Mark and Mya even came to visit us here at our Melbourne head office before they left to meet with our staff and finalise some details with his pet travel consultant.

Arriving safe and sound in Vancouver in mid-November, the pair have set off on the first leg of their journey where they will spend the first 3 months traversing some of Canada’s most beautiful snow-capped landscapes.

Mark and Mya visiting with Jetpets staff at our Tullamarine head office in Melbourne

With Mya travelling alongside Mark as he skis and boards his way across the snow, Mya had to be fitted for special doggy snow shoes to ensure she didn’t sink down too far in the heavy snow. While their adventure is only in it’s early stages the dynamic duo is already capturing the imagination of adventure seekers all over the globe, with well wishes pouring in to their social media pages on a daily basis.

Mark and Mya even attracted the attention of the local newspaper with their inspiring story last week, as they continue to inform the public on the benefits of pet travel.

Jetpets would like to wish Mark and Mya the very best as they share the adventure of a lifetime and we will continue to bring you exclusive updates as they continue their amazing journey across Canada’s most picturesque country side.

If you would like to keep up with Mark and Mya’s adventures on social media you can follow their accounts on Facebook here and Instagram here

 

Saving Frankie

On the 15th of September this year a dog in extremely poor health wandered in to a yard in Geraldton, WA. The unnamed dog had no identification and was severely malnourished, neglected and injured. The stray dog had a gentle and loving nature, despite her obvious distress, and help was sought out to identify the dog on Facebook.


The dog was too ill to be impounded and required immediate medical attention and nutritional care. The dog remained in veterinary care with Chapman Animal Hospital during her impoundment time but unfortunately nobody came to collect her, so the team at Geraldton Dog Rescue stepped in to try to rehome her.

Geraldton Dog Rescue took the dog to Sanford Veterinary Clinic to complete a health assessment and it was discovered that “Francesca” or Frankie for short, (as named by the attending vet), had a grade five heart murmur. As there was no option for adoption for dogs with significant medical issues, Frankie was placed in palliative care. Despite knowing that Frankie’s time was limited, her capacity to love and be loved was not.

The team at Sandford’s reviewed and discussed Frankie’s case over and over to try to identify every possible diagnosis or cause and build a medical history to send to Murdoch University.

Frankie was reviewed by the team at The Small Animal Hospital at Murdoch University where they discovered something odd. Seeking confirmation of their unusual findings the Murdoch University team contacted the University of Sydney who provided preliminary confirmation that Frankie had an extremely rare heart condition known as Cor Triatriatum Dexter (a condition resulting in extra atrial chambers in the heart).

If Frankie could make it to Sydney by early November, corrective surgery could be performed. With no way to feasibly afford to get Frankie from one side of the country to the other in the required time, Frankie’s carers contacted Tarsha Andrews at Pet Rescue to see if there was anything that could be done to help save poor Frankie’s life.Tarsha then reached out to Pet Rescue’s animal transport partner, Jetpets, to arrange for Frankie’s return trip from Sydney, as she was booked on to Virgin as passenger cargo for her trip to Sydney.

Frankie is now home with her new family and is loving life with a new furry best friend to play with as well as a loving and supporting home to live in.

Frankie’s story is one of triumph over adversity and an example of what can happen when individuals and organisations work together to make a difference for one animal, whom will now go on to make a difference in the lives of everyone she meets.
Frankie’s new family wishes to thank each, and every person and organisation involved in saving Frankie’s life. We couldn’t be prouder to have been involved and we wish Frankie the very best as she continues to brighten the lives of those around her.

How does Quarantine work and what do I need to know?

In Australia we are lucky to be free of many insidious diseases that affect dogs and cats and Australia’s animals have some of the healthiest conditions in the world. In order to keep Australia’s dogs and cats free from unwanted medical problems Australia’s Department of Agriculture and Water resources work hard to protect our animals.

While many may picture quarantine as an unpleasant environment for their pet and a very long stay at that, this common misconception couldn’t be farther from the truth.

The quarantine period is only 10 days for all countries except for travellers from New Zealand, Norfolk and Coco’s Islands (for travellers coming from these countries there are no quarantine requirements). During their entire stay in quarantine, every animal is treated with love and respect. Each dog and cat has their own private room equipped with heating and air conditioning with access to an attached sheltered outdoor run. When a pet needs that little bit of extra time to stretch their legs, there is a large outdoor grassed area for exercise.

Each pet has their own bed and a window overlooking the outdoor exercise yard. The quarantine facility is fitted with internal acoustic panels to absorb noise so that each pet has the opportunity to get some well-earned peace and quiet.

If two dogs or two cats are from the same family, they are permitted to stay together as long as you have a letter of recommendation from your vet that will inform quarantine staff that it is safe for them to be together.

Jetpets provide the full pet travel experience and can handle your pet move from door to door including all quarantine requirements but if you have further questions not answered here feel free to contact a pet travel consultant at Jetpets who can answer any other questions you may have.

Sahara in the City

As our Jetpets furry ambassador, sometimes Sahara has to do the jobs nobody wants to do… like go to Sydney for the weekend, relax in a five-star hotel and be pampered. (It’s a tough job isn’t it!)

As part of Rufus and Coco’s competition in conjunction with Jetpets, you too could win the chance to pamper yourselves and your pooch at the Langham Hotel like Sahara or escape to country Victoria for the ultimate relaxing weekend with your puppy. Simply follow this link and enter for your chance at a Jetpets Holiday.

The Extraordinary Life of Pikelet paw-signing book tour

Jetpets are excited to announce that we are the major sponsors for the Life of Pikelets National book tour. Pikelet is one of Australia’s most famous living pooches, with over 188 thousand followers on Instagram and 142 thousand on Facebook. Pikelets story is an amazing journey from council pound to superstardom and his followers can’t get enough of his daily antics.

While Pikelet is a talent on his own he is helped along by his mumma and pappa Calley & Brad Stoll who rescued him from death row in 2013 at the age of eight weeks. Pikelet was suffering from deformed legs and a curved spine and was unlikely to be adopted but when Calley saw him she instantly became besotted with the handsome staffy.

Calley herself, is a trained photographer and it’s easy to see why people are drawn to her amazing photographs of Pikelet and his extended rescue family. Her photographs have a way of bringing out her pet’s personalities and the page brings so much joy to Pikelets thousands of adoring fans.

In addition to taking amazing photographs Calley is also a prominent spokesperson for the rescue animal movement and regularly provides advice and assistance to Pikelets fans who are interested in adoption. While not all Pikelet’s fans have the ability to adopt or own pets they are able to contribute to the rescue movement by following Pikelet and supporting the page.

In the past four years, more than 50 foster animals have passed through Pikelet’s Sydney home, all of which have become characters in the Life of Pikelet world. You may remember Calley’s rescue pig Pillow whom Jetpets transported to her forever farm back in July earlier this year.

Jetpets will be working closely with Calley and Pikelet during the month of November to celebrate the tour so stay tuned for further news and content.

If you are interested in purchasing Pikelets book you can do so here and if you plan to get along to meet Pikelet the details of his appearances are below.

PERTH

Friday 3rd of November 5:30pm – 6:30pm at Planet Books

Saturday 4th of November 12pm – 1pm at Saga Bookshop

MELBOURNE

Friday 10th of November 12pm – 1pm at The Leaf Bookshop

Saturday 11th of November 12pm – 1pm at Dymocks Melbourne

ADELAIDE

Friday 17th of November 12pm – 1pm at Dymocks Adelaide

Saturday 18th of November 11am – 12pm at Booked at North Adelaide

BRISBANE

Friday 24th of November 12pm- 1pm at Dymocks Brisbane

Saturday 25th of November 1pm – 2pm at The Mad Hatters Bookshop

 

Pet transporter to the stars

Here at Jetpets we come in contact with the world’s most loveable and cuddliest pets but every now and then we get to brush shoulders with the rich and famous…well with their pets at least. Here are a few of our celebrity travellers.

Orlando Bloom- Hollywood Leading Man

Orlando Bloom with his puppy Junior. Jetpets staff do their best to not die of cuteness while giving Junior plenty of cuddles

Orlando Bloom might be famous for his portrayals of arrow firing elven warrior Legolas and swashbuckling privateer Will Turner in Hollywood blockbuster films, but on his day off he is just a father who enjoys spending time with his children and his pets.

In 2016 Jetpets assisted Orlando Bloom to transport a surprise gift for his son Flynn Bloom, a new male Sarplaninac puppy called “Junior”. Orlando purchased the traditional livestock guardian breed in Melbourne and Jetpets transported him all the way to the door at his Beverly Hills mansion in Los Angeles. Our team at Jetpets was on hand to witness as Flynn met his new best friend Junior.

Havanna Brown- DJ and Recording artist

Jet-setting DJ Havana Brown with her pooch Ba Bing at Jetpets

Melbourne born Havana Brown started her career by DJing at local Melbourne venues until she was signed by Island records in 2008 and after supporting industry big names such as Rhianna, Britney Spears and The Pussycat Dolls she carved a name for herself in the Australian entertainment industry.

Jetpets was entrusted with the transportation of Havana’s pride and joy “Ba Bing” who travelled with us from Los Angeles to Melbourne. Havana came to the Jetpets transit lounge in Melbourne to be reunited with her handsome boy earlier this year and it was smiles all round.

Ellie Gonsalves- International Model and Actress

The adorable Pom Pom Daisy and his equally adorable super model owner Ellie Gonsalves

You may remember a few months ago Jetpets transported “Pom Pom Daisy” the Pomeranian puppy who belongs to Brisbane bombshell Ellie Gonsalves. Ellie who has made a career as a professional model, actress and fitness guru has starred in Super Bowl commercials and magazine shoots all over the world.

Ellie’s equally photogenic puppy Pom Pom Daisy was so smiley and well behaved during his trip with us from Los Angeles to Melbourne and then on to Brisbane to be reunited with Ellie. Ellie was so thrilled with Jetpets level of care and customer service she posted to her 1.6 Million followers on Instagram about us, which made us blush…just a little bit.

Jetpets are proud to be the animal transport choice for celebrities the world over and while the animal transport industry might not be the most dazzling industry in the world, it could be the cutest…and that’s just fine by us.

Wombats and Japanese pop Music: What is going on here?

You may think that Wombats, the native Australian marsupial burrowing animal would have no connection whatsoever to the fashionable world of glitzy pop music…. but you’d be wrong.

“How can this be so?” I hear you protest.

Well let us explain…

Recently Jetpets had the opportunity to meet & greet three Tasmanian wombats travelling from Trowunna Wildlife Park in Tasmania to Satsukiyama Zoo in Japan. Malcom a male, Lucky and Taeta (short for Potato), 2 females were being sent to Satsukiyama Zoo in the city of Ikeda, Osaka as a gift from their sister city in Launceston, Tasmania.

Caption: Regional Sales Manager Brooke Matheson with Taeta, and wombat keeper Androo Kelly with social media manager Jade McLaren

Satsukiyama zoo is known for it’s wombats after having successfully bred wombats back in 1992. They continued their wombat program and were elated when in 2007 they acquired two more wombats, Ayaha a female and Fuku a male. But after the tragic passing of Fuku’s mate Ayaha in 2010, Fuku was left without a breeding partner.

While Fuku continued to fill his days with eating, sleeping and excavating his burrows his keepers thought he would be much happier with a partner to share his days. As Satsukiyama’s zoo charges no entry fee and relies on donations from the public they were unable to raise the $50,000 needed to purchase and transport a female wombat to Japan.

With limited options financially, the zoo turned to the world of Japanese pop music to help save the day. The pop group “The Keeper Girls” were created in 2016 as the official idol group for Satsukiyama zoo and their debut hit single “Wombat no Uta” was written about the plight of Fuku, the lonely wombat looking for love.

Satsukiyama Zoo’s Japanese idol group “The Keeper Girls” left to right: Kimura Kotone, Shiraishi Azu and Hamada Marina.

Pop idol groups are very popular in Japan and the girls were able to raise a significant amount of the required $50,000 to find Fuku a partner, by performing their music all over Japan. Trowunna Wildlife Park reached out to Jetpets to see if we could help get the wombats to their new home.

Jetpets were able to transport the three wombats in custom built wooden transport crates the 8138 kilometre journey with the wombats arriving safe and sound after their 13hr flight. The wombat’s keeper Androo Kelly from Trowunna Wildlife Park, was met by the very excited jpop group at the airport who couldn’t wait to meet the new wombats.

The Keeper Girls excited to meet Androo and his wombats

It’s unclear at this stage which breeding female will be matched with Fuku but we’re sure he will be much happier with a few females to help him get over his loneliness.

At this stage there is no news yet on whether the Keeper Girls will be releasing a follow up single about the wombats new found love affair but we will endeavour to keep you posted on all things wombat pop related.

Thinking of relocating?

Learn why hundreds of Jetpets customers the world over trust Jetpets with their pet. Our customers consistently mention our commitment to communication, our professionalism and our clear love for animals in their endorsements.

Testimonial 1:

“We would like to thank JETPETS for their professional actions involved with transporting Darius to London. Besides being tired he was very happy and healthy when he arrived yesterday. Thank you again for your amazing service. We truly appreciate your handling of his travel”

Barton (Darius’s owner)

Testimonial 2:

“Hi Amy and Rose!

Just a quick email to say a big THANK YOU for everything you did for Olive over the last month.  The quick responses to questions, lovely weekly updates and the constant reassurance that everything was fine were just what we needed in this stressful time!  I wouldn’t hesitate to recommend Jetpets to friends and family, and I will definitely be using you guys when we decide to come back home!

I thought you would like to see some photos of Olive settling into her new dwellings.  It didn’t take her long, she handled the flight like a champ and was walking around like she owned the place almost instantly!

Thanks again for all of your help!”

Jules (Olive’s Owner)

Testimonial 3:

“I moved abroad from Australia 3 years ago, and 2.5 years ago decided to bring my little dog Penny over to join me. After I booked it I got a little scared for her to take the journey, and JetPets were really great and patient, until I finally got her over here.

The experience of knowing your best friend is travelling is stressful, but JetPets reassured me, sent me regular updates (including pictures!) and helped ease my mind. The staff are really wonderful, and took all the stress of paperwork off me. I highly recommend them.

Katie (Penny’s Owner)

Our customers come from all over the world but the one thing they all agree on is Jetpets commitment to welfare, comfort and safety of their travelling animals.

We encourage anyone thinking of relocating, either nationally or internationally, to take the time to read through our websites testimonial section here or on Facebook to get a better idea of how we can assist your family to relocate.