Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JULY 2025
Evie
Berlin to Sydney, Australia
A truly exceptional team — thank you for getting Evie home! I can’t thank the Jetpets team enough for the care, attention and support they gave throughout my cat Evie’s journey from Berlin to Sydney. 
JUNE 2025
Lockheed
Melbourne to Singapore, Singapore
Thank you for your hard work and the team's care in Lockheed's relocation, he has taken everything in stride and seems unfazed by most things. I will definitely share my great Jetpets experience! 
JUNE 2025
Lucky
Sydney to Tokyo, Japan
Thank you so much for everything. Thanks to your support, I was able to safely reunite with my beloved Lucky. I truly appreciate all that you’ve done. 
JUNE 2025
Tyson & Coco
Sydney to Los Angeles, USA
We are so grateful to the team for making this move so easy. I was very anxious with such a big move, but Jetpets handles everything seamlessly and we were very impressed with the level of care and communication provided. 
JUNE 2025
Billie
Sydney to Christchurch, New Zealand
Thank you sooo much for taking care of me with my new adventure to NZ. I felt like the whole process was puurrrrfect and I would recommend to my fellow furry friends.