Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

DECEMBER 2025

Yoshi & Mochi

Adelaide to Perth, Australia
We would like to thank Jetpets for the wonderful service. Yoshi and Mochi's journey to Perth was great, it was smooth and easy. Upon arrival here, we were worried that the cats may be stressed out of the travel but we are surprised that they are well and resting comfortably in their travel crate.  Thank you as well for your patience and great assistance to us. We really appreciate it and will recommend Jetpets to everyone who are looking for a pet transport service.

DECEMBER 2025

Teddy & Paddington

Melbourne to Toronto, Canada
Thanks so much for all of your hard work and support getting them here. We appreciate everything you and the team did to make sure they arrived without any hiccups - it is very special having them here.

DECEMBER 2025

Jett

Adelaide to Honolulu, Hawaii
Thank you for organising Jet getting to Hawaii and back in February 2026. He is loving life at Kailua beach and he loves the lake. He was very happy to see us when we picked him for Hawaii customs! Thank you!

DECEMBER 2025

Chico

Perth to Auckland, New Zealand
I can’t say enough for what The Jetpets team from Perth, Sydney and Auckland has given to my little Chico and the information feedback on him was fantastic. He is loving it back here in the motherland, thank you for his journey!

DECEMBER 2025

Cheese

Perth to Tokyo, Japan
Thank you for everything. We really appreciate you as he could arrive in Japan safely. I couldn’t have done it without you. I also really appreciate the Pet Handlers who looked after cheese so well before his departure. Thank you again for all your support until the end.