Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
DECEMBER 2025
Codi
Melbourne to Dubai, United Arab Emirates
I recently moved my golden retriever, Cody, from Melbourne to Dubai with Jetpets and had a very positive experience. Jetpets were understanding, gentle, and very patient throughout the entire process. They took the time to learn about his needs and kept me informed, which gave me a lot of peace of mind. I’m really grateful for the care they showed him and would confidently recommend Jetpets to anyone relocating their pet, especially those who need extra attention and support. 
DECEMBER 2025
Chichi
Canberra to Vienna, Austria
Thank you for the exceptional service and care you provided with Chichi’s relocation. We are very satisfied with your service from the first contact until the happy reunion with Chichi in Vienna. Thank you a million for your service!
DECEMBER 2025
Aruna & Arkan
Melbourne to London, UK
Thank you so much for everything. The entire experience with Jetpets has been amazing and we’re so grateful for all involved. Aruna and Arkan are settled and loving their walks on the beach already. 
DECEMBER 2025
Khloe & Nugget
Melbourne to Singapore, Singapore
We are more than grateful to you for the wonderful care you have provided our puppies. We are so impressed with Jetpets and especially appreciative of the constant updates we receive which is so reassuring for us. Thank you for your wonderful team for making this happen for us. 
DECEMBER 2025
QiQi
Mickelham Quarantine Facility to Melbourne, Australia
Thank you so much for all your help with QiQi’s relocation! She’s doing really well after the big trip and her quarantine stay, settling in nicely and already exploring her new surroundings. We can't thank you enough for taking such great care of her throughout the process. We are really happy with the smooth experience with Jetpets!