Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
AUGUST 2026
Dink & Zac
Perth to Sydney, Australia
We recently used Jetpets to transport our two cats and we couldn't be happier with the service. From our very first phone call through to the safe delivery of our cats, the entire team was professional, caring, communicative, and incredibly helpful. They kept us updated throughout the journey, sent us photos along the way, and gave us complete peace of mind knowing our cats were in such capable and compassionate hands. We are so grateful to everyone involved for taking such wonderful care of our furry family members. We wouldn't hesitate to recommend Jetpets to anyone needing pet transport, and we will definitely use them again if the need arises. Thank you to the whole team for your outstanding service! 
AUGUST 2026
Mazi
Adelaide to Calgary, Canada
Thank you Jetpets for all the hard work & great communication! It was much appreciated & Mazi arrived safe & sound!! She is settling into her new home well! 
AUGUST 2026
Archie
Sydney to Vancouver, Canada
Thank you so much Jetpets team!!! I want to pass on my gratitude for the team’s support throughout this process. I was reassured and had peace of mind thanks to the whole team going above and beyond and providing us with check-ins and updates during Archie's travels. 
JULY 2026
Lilya
Melbourne to Bangkok, Thailand
All the staff were fantastic. We were kept in the loop at all times with reports, updates and emails. Our dog was delivered safe and sound and all was what I hoped for. Well done Jetpets! Highly recommend. Would never use anyone else. 
JULY 2026
Frank & Binx
Sydney to London, United Kingdom
The boys have settled in so well back in England. I can’t recommend Jetpets enough, you were all amazing to work with and made the whole process so easy.