Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MAY 2026
Maple
Sydney to Vancouver, Canada
We couldn’t be happier with how Maple arrived and how quickly she acclimatised to her new environment. Thank you, Jetpets, for all your help along the way. We are so happy with how it all went for Maple and we are very grateful! 
MAY 2026
Master Shifu
Canberra to London, United Kingdom
Jetpets provided a seamless service transporting our cat from Canberra to London. They provided thorough advice from the start and throughout the preparations and when it came to the actual transportation days, they provided regular updates and photos which was much appreciated! He arrived in good spirits so was clearly well taken care of. A very professional service, I'd recommend Jetpets without hesitation. 
MAY 2026
Leia
Sydney to London, United Kingdom
Jetpets went above and beyond to look after our girl Leia on her trip from Sydney to London. From the very first email, we knew we were in good hands with this team who genuinely care about your pet's wellbeing. Communication was brilliant and we loved getting updates on Leia's journey. She arrived in very good health and has settled in straight away. Thank you to the Jetpets team! 
MAY 2026
Blu
London to Sydney, Australia
I honestly can't recommend Jetpets more, they were so professional, helpful and patient. With the amount of organising it takes to prepare as well as it being an emotional time, Jetpets took care of everything! I couldn't have done it without them. Blu arrived safe and sound and he was in perfect health. Thank You Jetpets!! 
APRIL 2026
Maize & Avocato
Melbourne to Christchurch, New Zealand
Both Maize & Avocato have settled in great! It’s like they haven’t even moved. Thank you for your help and thorough care throughout the whole process!