Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2026

Roco

Townsville to Manila, Philippines
We are wholeheartedly grateful for Jetpets' help, support, understanding and patience with kindly getting back to us and answering all our questions the whole way through, it really settled my anxiety. Saying thank you is not enough!! Everything was worth it and well guided.

APRIL 2026

Hudson

Perth to Darwin, Australia
Jetpets is an absolutely amazing service!! They were so caring and provided us with plenty of communication during Hudson's travel from Perth to Darwin. He was definitely in safe hands!

APRIL 2026

Skye

Brisbane to Auckland, New Zealand

Thank you for all your help getting Skye across to New Zealand. She was calm and excited when we met her and is just her old self enjoying her new surroundings. The Jetpets team have been fabulous!!

APRIL 2026

Casper

Melbourne to Singapore, Singapore

Thank you so much Jetpets - from the beginning till the end! You have been absolutely delightful to work with. The entire process was extremely marvellous. Thank you so much for looking after Casper. He is exactly the same boy, not a single difference! Love it!

APRIL 2026

Jasmine

Darwin to Bangkok, Thailand
Jasmin has taken Thailand by storm! Jasmin has settled so well and goes everywhere we do. Thank you, Jetpets, for the support and for dealing with our anxieties. Jasmin is one chilled puppy!