Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MARCH 2026
Savvy & Merlot
Perth to Broome, Australia
Savvy and Merlot are settling into their new home in Broome. We can’t thank you enough for your attention to detail and the care and compassion throughout the transporting of our fur babies. I will be using your services again and will recommend to anyone who asks. 
MARCH 2026
Porkchop & Lambchop
Dallas to Coolangatta, Australia
Thank you so much for everything you did for Porkchop and Lambchop throughout this entire journey. From the very beginning, you were not only incredibly helpful and responsive, but also so kind and reassuring during what was a very emotional and stressful process for us. They are such an important part of our family, and knowing they were cared for with such attention and compassion truly meant the world to us. We will always remember your support during this time, and we are so, so thankful. 
MARCH 2026
Daisy
Mickleham Quarantine Facility to Melbourne, Australia
Thank you for managing Daisy's return to Australia. Daisy was overjoyed to see me. She was so well cared for and the people who handed her to me were lovely. She's enjoying all the treats and TLC. I will be happy to recommend Jetpets (and have already done so a couple of times!) - Thank you again! 
FEBRUARY 2026
Pluto
Sydney to Dublin, Ireland
Thank you for taking such good care of Pluto on his journey to Ireland. He is back to himself, exploring, chatting and stealing socks! We would definitely recommend Jetpets for any overseas relocation - the whole process from start to finish has been much easier than we expected, and the care for Pluto was evident. 
FEBRUARY 2026
Barra
Brisbane to Auckland, New Zealand
Barras doing so well and adjusting to the NZ climate, as soon as he got off the plane he was still full of energy, thank you so much for handling everything. My family and I really appreciate you taking care of our boy!