Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

DECEMBER 2023

Lulu

Townsville to Melbourne, Australia
Excellent service. Maintained contact with me at all times regarding my pets condition and status.  Could not have asked for better service for her. Very happy with Jetpets.

DECEMBER 2023

Lizzy

Brisbane to Los Angeles, USA
My dog Lizzy loved the staff at the departure lounge and warmed up to them quickly.  Thank you again for all your support and I would definitely use you again should we cross back over.

DECEMBER 2023

Murphy

Perth to Auckland, New Zealand
Thanks to everyone for the amazingly smooth and stress free relocation of Murphy!  Thanks for your loving attention to Murphy.

DECEMBER 2023

Lucy

Singapore to Melbourne, Australia
Thank you for all of your help.  We successfully recovered Lucy this morning and she is in great spirits!

DECEMBER 2023

Mama Puss

Canberra to Cairns, Australia
Thank you so much! Mumma Puss did not seem the slightest bit stressed by her travel. She arrived settled and happy. It was a very easy process from start to finish and it was easy to book her on the same flight as her mum.