Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2026

Max

New York City to Sydney, Australia
Max is settling in well. He was immediately comfortable and very happy as soon as he saw me! Thank you Jetpets!

APRIL 2026

Mishka & Kuro

Mickleham Quarantine Facility to Melbourne, Australia
Picked up the pups and they were so happy and are now chilling in their new home! The people working at the Quarantine are  lovely! Thank you Jetpets!

MARCH 2026

April & May

Brisbane to Christchurch, New Zealand
I can’t even begin to thank you for your care and treatment of our girls. Thank you for the constant updates and the photos, these were massively appreciated.  April and May came home full of beans and very quickly settled into their new home and are enjoying lots of snuggles.  

MARCH 2026

Bobbie

Perth to Los Angeles, USA
Thank you so much for all the teams help with relocating our beautiful Bobbie for us to America. She’s arrived healthy and happy and we couldn’t be more grateful!

MARCH 2026

Charlie

Hervey Bay to Kuala Lumpur, Malaysia
Charlie arrived to our new home yesterday, here in KL.  He has taken up residence in a breezy corner of the lounge room and has enjoyed being out and about.  Thanks so much for organising his move and smoothing the bumps we hit on the way.