Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

FEBRUARY 2026

Mischa & Milo

Sydney to Perth, Australia
Thanks so much for everything.  The cats have settled and back to being playful & attention seeking.  The whole experience has been quite smooth & reassuring for us anxious fur-parents!

FEBRUARY 2026

Albert

Mickelham Quarantine Facility to Sydney, Australia
Honestly thank you and your team SOOO much; my beautiful boy is HOME!!! He is very happy and his personality is exactly the same thank god.  Your team was INCREDIBLE.  Thank you for the bottom of my heart.

FEBRUARY 2026

Betty

Perth to London, UK
Once again a big thank you to Jetpets for all your help, support and understanding. Betty  is enjoying the Norfolk countryside!

JANUARY 2026

Sarah & Benny

Sydney to Manilla, Philippines
Thank you for your excellent service and professionalism in coordinating Sarah and Benny's safe arrival from Australia.  I appreciate your dedication, kindness and support throughout this process its made us this whole experience easier.  I'm very grateful!

JANUARY 2026

Baxter

Brisbane to Bangkok, Thailand
Thank you to everyone involved in getting my boy safely here, he is adjusting well to his new surroundings.