Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MARCH 2025

Bear, Bella, Spartacus & Myla

Melbourne to Jakarta, Indonesia
Our darlings are home safe and sound! Thank you!

MARCH 2025

Eva & Leo

Melbourne to London, UK
We had a really good experience with you and the team. Even before they travelled the team that picked them up from Melbourne and Sydney were absolutely spot on with the amount of detail we needed to reassure us that they were in good hands.

MARCH 2025

Sid & Charley

Perth to Vancouver, Canada
Cats arrived safe and sound and are settling in, thank you so much!

MARCH 2025

Ozzie

Sydney to Dublin, Ireland
Thank you so much for making this whole process so easy from the minute we spoke, right up until we picked him up here in Ireland.  It’s a very stressful process and Jetpets handled it so seamlessly and with great patience as a client who was super anxious about the journey.

MARCH 2025

Blaze

Sydney to Christchurch, New Zealand
the whole experience was so smooth which I truly can't thank you enough for! I really appreciate all the time and effort you put into ensuring he made it safely.