Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2026

Banjo & Bron

Melbourne to Los Angeles, USA
Banjo and Bron are doing great after the flight and drive to Denver. They just seem their normal selves, so they obviously had an easy time travelling.  thanks for all you've done to help with the relocation!

JANUARY 2026

Dora

Melbourne to London, UK
Dora is settling in so well, she was very nervous upon collection but soon relaxed and spent last night exploring and finding her bearings and is now sleeping on the couch.  Thanks again for everything, I've already recommended your service to a friend!

JANUARY 2026

Champagne

Sydney to Perth, Australia
Thank you so much for your assistance and send our appreciation to the Jetpets team for getting her to her new home and family in Perth, safe and well.

JANUARY 2026

Bluebell

Miami to Canberra, Australia
Bluebell arrived in Canberra safe & sound. She was relaxed and even had a nap in the car on the way home. She spent lots of time exploring our new home & spent the afternoon napping in different places. Thank you for your help, guidance & patience. I could not imagine going through this process without your help.

JANUARY 2026

Madeline

Mickleham Quarantine Facility to Canberra, Australia
Thank you, Jetpets, for your amazing support with bringing Maddy to Australia. It is so wonderful to have her here with us and we now feel like a complete family again. Maddy recognised us immediately and was incredibly affectionate. She is healthy and was very well cared for! We had such a great experience with Jetpets. We are incredibly grateful. Thank you.