Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

MARCH 2010

BRYAN AND ROGER

MELBOURNE to LONDON, UNITED KINGDOM

Hi Laura, Once again, thank you so much for everything you have done. We are rapt at the boys arrival on the 24th as that is our birthdays. My husband could not ask for anything better as he has been separated from them for 4 months. I will be in touch when we have settled down. An old English saying - your blood should be bottled, one of a kind! Kind regards, Freda

MARCH 2010

SAM, SOPHIE LUCY

DUBBO to MANILA, PHILIPPINES

Hi Erin,

Just a short note to let you know that our precious cargo, Sam, Sophie and Lucy arrived safe and well in Bacolod City Philippines.

The agents in Manila were great and kept our son Michael informed every step of the way.

They were a little bit groggy and disoriented at first which is normal I suppose, but are now almost back to their own selves... spoilt even more rotten (if that is possible) by our family here. In fact, I don't think any of their feet have actually hit the ground too much as he is always being cuddled and passed around like a football. I thinks that these three dogs may lke it here once they get used to the temperature and humidity. They were certainly glad to see us when we arrived.

We would like to personally thank you again for the work you put in to organise the move, and thanks to the Jetpets staff and agents for their care and treatment of our animals.

Kindest regards

Greg and Rita

MARCH 2010

RALPH & HEIDI

MELBOURNE to SINGAPORE, SINGAPORE

Dear Erin and all at Jet Pets

Many, many thanks for the smooth flight arrangements of Ralph and Heidi, especially with the last minute import permit amendments. The kits arrived to me just before midnight all relaxed and ready to play, no stress at all!

This is my very pleasant first-time experience with Jet Pets and most certainly won't be my last! You are definitely on my recommendation list to all my animal lover friends and contacts. Thumbs up!

Regards,
2 happy kittens and an impressed owner in Singapore.

MARCH 2010

REDD

SYDNEY to ATHENS, GREECE
Dear Erin, A note to you and your associates from Redd and myself, to thank you all, for your amazing work, to have Redd join me in Greece. Your colleagues in Athens are amazing, chriss at aplift, was so professional and courteous, tom, at roy beavis went far and beyond what was requested of him. I am sending separate, an image of Redd’s first sleep on the island of Symi!!!! My sincere thanks Stuart And of course those of Redd!

MARCH 2010

KIMBA

SYDNEY to MELBOURNE, AUSTRALIA

A big thank you to Jetpets staff for the prompt and efficient service you provide. We collected our cat (Kimba) from your offices in Melbourne monday afternoon and were very impressed with the service we received and the care you showed for our cat.

Keep up the great work.

Regards

Craig and Sandy