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Keep up-to-date with the latest Pet Travel and Jetpets news.

All about Australian Quarantine – what you need to know

We know that pets are part of the family, which is why we love to take them with us everywhere we go! And that means if you’ve made the big decision to move overseas, you’re going to want to take your pets with you!

Want to know how to get the International Pet Travel process started? Our Jetpets Pet Travel Consultants are experts in global travel, and are here to assist with every step of your exciting move.

One thing we find that global travellers are often curious about is the quarantine process. So this month, our Customer Service Manager Len Elliss is answering some frequently asked questions about quarantine and bringing your pet into Australia.

Q: How early do you need to start planning your global move?

A: Depending on which country your pet is travelling to Australia from, it may require several months of pre-travel planning to meet Australia’s strict quarantine requirements. If you’re planning on making a move with your pet to Australia this year, we recommend getting in touch with our team as soon as possible to start planning!

Q: How long do pets have to stay in quarantine when travelling to Australia?

A: The quarantine period is only 10 days for all countries except for travellers from NZ, Norfolk and Coco’s Islands (for travellers coming from these countries there are no quarantine requirements.)

If your dog is staying in quarantine, they will be kept in a private room, which is heated and has access to an attached, sheltered outdoor run. And when they need to stretch their legs, there is also a larger grassed area for exercise. For cats staying in quarantine, they will also stay in private areas that feature heating, an elevated resting platform, and a window overlooking outdoor courtyards.

So that your pet can rest easily in a calm environment while in quarantine, the facility has been fitted with internal acoustic panels to absorb noise. The ceilings of the kennels have also been treated with acoustic panels so that your pooch can enjoy a good night’s sleep!

Q: Are there quarantine facilities in all Australian capital cities?

A: Pets travelling into Australia attend the Melbourne quarantine facility. The purpose built centre offers state-of-the-art accommodation for pets travelling into the country. But don’t worry, if your final destination is outside of Melbourne, Jetpets is able to ensure that your pet reaches your home safely after the quarantine period. Our pet-loving handlers are on hand to pick-up your pet from the facility and our Pet Travel Consultants are ready to arrange their flights home to you!

Our team are here to provide expert advice, and create an itinerary specific to your pet’s travel needs. This ensures you know exactly what level of planning is required, and what the associated costs will be. We are here to guide you every step along the way.

Want to know more? Contact us today.

5 Great Cat Breeds For Families

Introducing a new pet to your family can be an exciting time for everyone involved! Whether you’re a cat or dog person, we all know that finding the right breed to fit into your family can be a difficult task.

If you’re thinking of introducing a cat into your family, a great place to start is your local pet shelter or rescue organisation. While we at Jetpets believe the humble moggie makes a great family pet, these other breeds do too so check them out!

Ragdoll

With their piercing bright blue eyes, there’s no doubt that Ragdolls are one of the most adorable cat breeds out there! But it’s not just looks that makes the Rag Doll a great family pet, their temperament and personality makes them a perfect fit for young families. Ragdoll’s love to be around people, and are super affectionate! Their loving nature means that they’d shy away from conflict and prefer rather to snuggle up on their owners laps.

Abyssinian

The Abyssinian is the perfect breed for those fighting the dog vs. cat battle. If you’re introducing a pet into your family for the first time, it really can be difficult to decide whether a cat or a dog would be best suited for you. Luckily, the Abyssinian gives you the best of both worlds! Their favourite place will be by their toy basket. Grab their favourite toy and they’ll happily play a game of fetch with you! Like dogs, they love attention and affection too, and their playful nature means that they don’t shy away from boisterous toddlers! 

Burmese

Burmese are a great breed for families who enjoy spending time at home! They are active and social, meaning that they would prefer to hang out with you at home, instead of exploring the neighbourhood. Their affectionate personality means that they mix well with children and dogs, (as long as they appreciate when your Burmese is looking for some down time!)

Persian

Persian’s fit perfectly into small families, especially with older children! Known for their short nose and perky ears, a Persian’s favourite place will be on your lap. They don’t require much playtime, so they’ll fit perfectly into a busy family. Just make sure you have time to show them some love and affection at the end of the day! 

Birman

The undeniably cute Birman is a breed that will fit well into most family dynamics. Quiet but intelligent, this curious cat will always want to know what you and your family are up to. Birman’s love to be treated as one of the family, they’ll even let you carry them around like a baby! In the Birman’s books, any attention is good attention, which makes them especially great with children.

What breed did you choose when deciding on a new family pet? Let us know on Facebook!

Travelling Internationally with your pet – Frequently Asked Questions

It’s an exciting time in your household as the whole family is getting ready for a big overseas trip!

In need of a few handy hints to get prepared? We get the low-down from one of Jetpets Resident Vets Katherine.

Q: What top tips would you give to pet owners preparing their pets for a long haul flight?

A: We always recommend pet owners start the process of familiarising their pets with the travel crate early (you can find some handy hints on how to do this here.) Other things you can do to help include taking them on lots of car journeys in the travel crate so they get used to the crate and the movement, remain calm around them on the day of departure (we know it’s hard!) and add a recently worn old T shirt to the travel crate so they have the owners scent to calm them on the flight.

Q: Will my pet be fed before they fly?

A: We do not recommend feeding your pet within 8 hours of their flight as it may cause travel sickness. They will receive plenty of water throughout their journey.

Q: Will my pet get a chance to stretch their legs before they fly?

A: Yes, if you have a dog, our team ensure your pet is taken for a good walk before they fly. They will also relax in the Jetpets Transit Lounge before their flight, where they can walk around.

Cats will have the opportunity to stretch their legs in the Jetpets Transit Lounge before their flight.

Q: Why do pets have to be at the airport 3 hours before departure?

Like humans, pets are required to check in early for their flight too. The airlines require pets to be checked in 3 hours before international departure.

Q: Who loads them onto the plane?

After we check your pet in for their flight, the friendly airline staff will load them onto the plane.

Q: Where will my pet sit on the plane?

Your pet will travel in the pet’s cabin. The pets cabin is air pressured, climate controlled and dimly lit. Your pets will experience the same sounds and feelings as us, except they have a lot more leg room!

Q: Do pets get jet lag Katherine?

A: Just like humans, it’s possible that pets may also experience jet lag to a lesser extent. I’ve had the odd person tell me they think their pet had jet lag for a few days after their flight. Older pets in particular might take a bit longer to get used to their new time zone after a long flight.

Q: Do pets having any issues with a sudden change in climate?

If your pets are travelling from a hot to a very cold climate I would make sure they are kept inside or at least make sure they have a good warm coat to put on when they do go outside. If they are travelling from a cold to a hot climate, only walk them early in the morning or late in the evening and make sure they always have plenty of water and shade available (or keep them in the air-con).

Our Resident Vets are experts in pet travel, and are the best people to speak to if you have any health concerns about your pet. They can provide pet travel advice to customers worldwide, so if you’re planning a global move in the near future, get in contact with our team today.

It’s written in the stars …

It’s Valentine’s Day – hooray! Ensure the dreamiest day of the year is one you’ll forever spend swept of your feet by falling in love with the pitter-patter of claws or the loving embrace of warm paws!

Finding your purrfect pet this Valentine’s Day is all but written in the stars. Allow your star sign to shed light on the most magical match for you and find a furry or feathered friend to fall in love with as fast as a shooting star.

The strength shown by those of Aquarius, Pisces and Aries signs demands a pet that’s equally wise and strong. Man’s best friend makes a great mate for these signs, with the kind and intelligent Labrador leading the pack. Loyal in relationships with a lot of love to give, these star signs are best paired with pooches that are affectionate and partial to a pat or cuddle on the couch.

Taurus, Gemini and Cancer signs adore the outdoors, as do the pets that suit them best. Adventurous and willing to give anything a try, dogs that leap and bound across grassy-green ovals or rabbits that explore a garden’s every inch are known to effortlessly win the hearts of these signs.

The creativity of those born to the Leo, Virgo and Libra star signs deserves to be met with an equally inventive pet. Rather than a traditional dog or cat, love thrives with these pet owners when met with animals just as exuberant as they are. Thinking outside of the box sees these star signs befriend colourful birds, cheeky ferrets and aquariums filled with exotic fish.

Resilient signs of Scorpio, Sagittarius and Capricorn are ideally suited to the confidence of felines. Comfortable in their own skin and content in their own company, cats similarly march to the beat of their own drum.

There’s no need to check into Heartbreak Hotel should your relationship status be solo this Valentine’s Day. If you allow your star sign to the loving arms of a furry friend of feathery pal, the unconditional love of a pet is all but a constellation away.

Cute puppy kissing cute tabby kitten on white background isolated

Finding your purrfect match!

Are you, or someone you know, thinking about bringing a new pet into the family? We get it, falling in love with a pet is easy (trust us, we fall in love every day!)

When selecting a new pet for your family, there are a number of different options available, but we believe visiting a shelter or rescue organisation is a great place to start your search. When you rescue a pet, not only will you be giving a beautiful animal a second chance at a happy life, but the shelter or rescue organisation will also have a number of different breeds available, (including pure-breds in many cases,) as well as pets at all different stages of life, not just kittens and puppies. This means that the shelter or rescue organisation will be able to work with you to select the perfect pet to suit your family and lifestyle.

Ready to start looking for your ‘purrfect’ match? PetRescue is a great place to start.

PetRescue is a free non-profit service that connects rescue groups with adopters. With the awesome support of a growing community of pet lovers, PetRescue.com.au is now Australia’s most visited charity website, helping to save the lives of thousands of homeless pets every month. Better still? PetRescue work closely with our team here at Jetpets to transport rescue pets to ‘furever’ homes across Australia every day.

How to Get Your Pet Involved in Valentine’s Day

Whether you love it or hate it, it’s that time of year again – Valentines Day! But Valentine’s Day doesn’t have to be all about mushy loved-up couples, it’s just as nice spending time with loved ones, including our pets! So how can you get your furry friends involved in your Valentine’s Day celebrations?

Outdoor cinemas

A trip to the movies for Valentine’s is a great idea, whether you’re on a first date, with your best friends or your family. Luckily, most outdoor cinemas welcome pets too! Let your pet tag along to a screening of your favourite film this Valentines Day. Bring along a picnic, some champagne and some dog treats and you’re all set for your best Valentine’s Day yet.

Brunch date

We love any excuse for brunch, so why not take your pet along this year? While you’re sipping a latte and enjoying your smashed avocado, your pup can enjoy it’s very own puppachino!

(Click through to discover some of our favourite pet-friendly cafes in Sydney, Wellington and Auckland.)

 

Lover Valentine Persian Colourpoint Cat With A Red Heart

Fancy food

Valentine’s Day is all about indulgence, so make sure your pets feel special too. Freeze a couple of raspberries in water for the perfect treat on a warm summers day! Or, head to your local pet store and pick up some gourmet goodies for your furry friend as an extra special treat!

Make sure you don’t leave any chocolate within your pets reach, and make sure you keep all balloons and other dangerous toys well out of their way too, so you can both enjoy the day of love!


What do you do to celebrate Valentines Day with your pets? Let us know on Facebook!

Including your pets in your summer holiday plans

Australia is definitely the lucky country. Our summers are envied around the world, so we might as well make the most of them! Don’t leave your pet out this year – here’s a list of summer holiday activities that the whole family can enjoy.

Day Trips

Taking a day trip with friends and family is a great excuse to get your pet out of the house and out exercising! Most dogs love taking a trip to the beach, whether they like the water or not. Alternatively, you could take your pup on a picnic to a new park. Bring along their favourite ball or a Frisbee, and you’re set up for a day out that the whole family will enjoy!

Camping

Camping is a quintessential part of Australian culture, and Australian summers! Luckily, some campsites do accommodate for the whole family (yep, including furry-family members). Best Friend Holiday Retreat in Tarra Valley, VIC is practically made for pets. Cabins are completely enclosed in fences, there is a dog-playground, hydrobath, and fenced-off exercise areas! Big4 holiday parks also offer a variety of services for pet owners.

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Activities

If you’re a movie buff then you’re in luck! Moonlight Cinemas welcome dogs to all of their showings throughout summer. Pack a picnic, and bring your pup along to a movie in Melbourne’s Royal Botanic Gardens, Sydney’s Centennial Park or Perth’s King’s Park.

Holiday

Planning on travelling interstate this summer and don’t want to leave your pet behind? Jetpets Holidays is here to help! Whether you’d like to head to the Hunter Valley, or the Great Ocean Road, Jetpet’s Holidays can help you book a holiday that the whole family (including your pets) will enjoy. Here at Jetpets Holidays, we take care of everything for you and your pets, from booking flights for the whole family, to organising pet travel crates, accommodation, transfers/car hire and other pet services – you name it, we’ve got it covered!

Dog Watches Activity On The Lake


While it’s a lot of fun to spend time outdoors with your pets during summer, it’s important to make sure that they aren’t over-exercising and that they’re staying cool in the hot weather. If you’re travelling with your pet, make sure that they always have access to fresh water and aren’t spending too much time in the sun.

 

Keeping your pets safe over the holiday season

The party season has arrived and with New Year’s Eve and Australia Day just around the corner, it’s important to think of our pets and keep them safe.

Fireworks and party celebrations can be scary for our furry friends, so it’s important to plan ahead and implement some strategic measures to keep them happy and safe during this period.

Dogs and cats in particular aren’t big fans of the noisy firework displays, and may cry or bark loudly and try to run away, sometimes unfortunately injuring themselves in the process.

To avoid any worry, read on below for some great tips to make the holiday season a fun and happy time for everyone!

Miniature dachshund puppy

Take them for a walk:

If you have a dog, take them for a big long walk before the fireworks are due to start and then feed them a big meal. A dog that’s tired and well fed is less likely to be anxious.

Stay at home:

Staying at home with your pets can make a big difference! Your presence is one of the most comforting things for your pets, so don’t forget to give them plenty of cuddles.

Stay calm and relaxed:

If you are staying home with your pets, remember to stay calm and relaxed. Animals are great at picking up our human emotions, so if you’re relaxed they are more likely to be as well.

Give them rewards:

If your animals remain calm, why not reward them for being good by giving them treats or chews or bring out their favourite toy?

Create a comfortable hiding place:

For all animals especially cats, a great idea is to create a comfortable hiding place so when they do retreat they feel nice, safe and cosy.

Mask the noise:

Many animals may not even know what’s going on if you put on some music or the TV, draw the blinds and distract your pets with fun games, cuddles or delicious food.

Ensure they are micro-chipped and have a collar ID:

It’s important to make sure you have micro-chipped your pets and have an updated collar ID to ensure that if for some reason your animals get frightened and unfortunately escape your home, they can be found and returned home safely.

If you are worried about your particularly anxious animal, the best thing to do is to contact your vet for more advice, to make the holiday season a fun and happy time for everyone!

The Silly Season Is Upon Us!

It’s the most wonderful time of the year! Christmas is on its way, and it’s a great time to have fun with the whole family (including our furry friends!)

No matter what your plans are for the festive season, it’s important to involve your pets in the Christmas celebrations to ensure they have a memorable holiday as well!

Read on for some great ideas on how you can include your pets in Christmas celebrations. 

Check out the Christmas Lights:

Let’s be honest, most dogs enjoy Christmas decorations and lights as much as we do – so why not take your furry friend for a walk around the neighbourhood to check out the local displays?

Take Photos With Them:

This has to be one of our favourite ideas! Ask a friend to be your photographer (or hire one if you like!) and take a family portrait with all your of furry friends. Add a Santa hat to the top of your dog’s head or tie a cute (but loose) red bow around your cat. Have one of your family members hold the animals and smile!

Customise Your Christmas Cards:

Now that you have some amazing happy snaps of your pets, why not use them to create customised Christmas cards? Not only will they look seriously cute, your friends and family are sure to love receiving them.

Buy Them Gifts:

Gifts shouldn’t just be for humans! Pets are part of your family too so treat them to a special gift you know they will just love. Get a stocking or wrap up a few presents and place them under the tree for you to open with them on Christmas morning. Gift ideas could be toys, treats or snacks or even a new outfit! If you want to, you can splurge on something big that your pet needs or ‘wants’, like a new kennel or comfortable bed to welcome the New Year in.

Make Them A Delicious Treat:

A huge part of the Christmas season is sharing delicious food with family and friends. Include your pets in this tradition by cooking up some pet friendly treats they will be thrilled to eat. Cheesy bites, tuna treats or cookies are fun options, so they can feast while you do too! Make sure you cook animal friendly recipes to ensure you don’t feed them anything they shouldn’t be eating.

Here are some fun DIY ideas:

Dogs: Put some dry food or small treat pieces with a tiny pinch of fresh cinnamon into cardboard containers (you could even use empty toilet paper or paper towel rolls and plug each end tightly.) When your dog plays with the roll, he will smell the cinnamon, hear the dry food rattling around inside and eat his way through to get inside.

Cats: For a simple DIY holiday cat scratcher toy, take an old Christmas stocking made of a heavy duty scratchable material, cut it to open up flat, then wrap it around a piece of wood securing it tightly with twine or using a staple gun. Or – you could use a round piece of wood to create a rolling toy that your kitty will have to chase after.

Christmas

Do you have any holiday or Christmas traditions that involve your pets? Pop over to our Facebook page and let us know!

 

A Special Rhino Move

This month, we’re sharing a very exciting rhino move we were recently involved in with our friends at Qantas.

Mtoto the African White Rhinoceros (yes all 1.7 tonnes of him!) made the trip across the Tasman from Auckland to Sydney (via Christchurch) and eventually on to his new home at Altina Wildlife Park.

Find out more about this amazing move by clicking the image below.

rhino

Image credit: Altina Wildlife Park