Jetpets Leads the Way in Achieving CEIV Live Animals Certification

We’ve raised the standards – Jetpets has become the first pet transport company in Australia to be awarded the prestigious CEIV Live Animals Certification.

We are very proud to share that Jetpets Animal Transport Australia has successfully achieved re-certification of the International Air Transport Association (IATA) CEIV Live Animals program, reaffirming our commitment to the highest international standards in animal transportation services.

This achievement goes beyond accreditation. It reflects the robust systems, specialised training and operational excellence that underpin every journey, ensuring animals are transported with care.  The International Air Transport Association (IATA) awarded Jetpets with the certification following the successful completion of the training and validation of its processes at its headquarters in Melbourne.

What does CEIV Live Animals Certification mean for our partners and clients?

  • Animal welfare remains our number one priority
  • Confidence in globally recognised animal welfare standards
  • Consistent, independently audited processes across all pet movements
  • Trusted handling by highly trained animal transport professionals

This re-certification is a testament to the dedication of our amazing Jetpets team members across the country and our ongoing mission to lead the industry in animal welfare, delivering safe, reliable and welfare-focused transport solutions.

The CEIV Live Animals Certification aims to improve the handling and transport of live animals by air with the industry stakeholders.

“Jetpets is extremely proud to receive the CEIV Certification for Live Animals. We have been in operation for 28 years and achieving the certification is a testament to our ongoing vision since day one, to set the highest standards of care for all travelling animals. We understand the importance of the role we play in taking care of peoples precious family members as they travel across Australia and the world, and we hope our certification allows our customers to feel confident that their pets will be always be in excellent care when travelling with Jetpets,” said Sandy Matheson, Managing Director, Jetpets.

“During the CEIV assessment and validation process Jetpets had the opportunity to review its processes, procedures, and training for all of our employees. This enabled us to excel in our professionalism and enhance the quality of our service. We feel throughout the audit process we have been able to raise the bar in the industry and the certification is so rewarding as it solidifies our confidence that we are leading the way when it comes to ensuring animal safety and welfare throughout travel” continued Sandy.

The CEIV Live Animals Certification process ensures compliance with the Live Animals Regulations (LAR), as well as with animal health and welfare requirements, through training and an independent audit program.

A Higher Standard of Care, Every Step of the Way

CEIV (Centre of Excellence for Independent Validators) Live Animals Certification is a globally recognised benchmark for the safe and compliant transport of live animals. Re-certification means our processes, people, and facilities have again been independently audited over 300 stringent criteria covering safety, training, operational practices and animal welfare.

“We congratulate Jetpets on once again achieving CEIV Live Animals certification in Australia. By putting in place these standards and best practices for the transport of animals by air, customers can rest assured that their pets are in safe hands,” said Brendan Sullivan, IATA Global Head of Cargo.