Tracking Your Pet During Travel

Having your pets travel across the country or around the world can be stressful for owners and it is perfectly normal to want to know where your pets are then they are travelling. Jetpets will ensure that they keep you updated with key milestone during your pet’s journey. This includes when they are collected and lodged at the airport and when are safely delivered to your new location.

Exclusive to Jetpets customers, CareTags Pet ID & Wallet is now available to purchase alongside your Jetpets booking. The CareTags Pet ID Tag lives on your pets collar for life and is linked directly into your Pet’s Wallet which holds all of your pet’s important information.

If your pet ever becomes lost in their new environment the Caretag has the ability to provide real-time geolocation alerts if your pet is lost and their tag is scanned by someone, reconnecting you with your furbaby quickly and safely.

Pets Travelling to UK and NZ

Exclusive to those clients travelling to UK or New Zealand from a Jetpets Transit Lounge locations we are able to offer your very own PetTrakr camera device for your move. The PetTrakr device gives you unrivalled access of your furbaby from the moment they embark on their travel adventure.  Once the PetTrakr device is mounted securely on your Jetpets travel crate by our team, PetTrakr will send photos and GPS locations straight to your mobile or desktop every 10 minutes prior to and after their flight. Speak to one of our pet travel consultants to find out more information on this product to give you the ultimate piece of mind for your pets’ travel. Terms and Conditions apply.

How Do I Deal With My Anxious Pets

Travelling with your fury friend is meant to be exciting and fun as you look for new adventures with your furbaby and sometimes, pets like us can be anxious at certain times. Training your pets to be familiar and comfortable with their crate and having a familiar scent (such as an old T-shirt or similar) can be helpful. Additionally, there are also calming products that can help assist your pet’s anxiety and our team can discuss this with you at your time of booking. Feliway is available for cats which is spayed in and around their crate prior to travel. Dogs have Adaptil collars that can also help relieve stress that can be used prior or during their travel. Please discuss the options available with your Pet Travel Consultant prior to departure.

Can I Transport My Puppy Overseas?

When transporting your pet overseas, different airlines will have slightly different regulations to be eligible for travel. There will also be vaccination requirements to be met and it is important that you speak with our Pet Travel Consultant on your specific puppy age and location you are traveling into.

Is There An Age Limit For International Pet Travel?

As each pet is different, there are no set rules in place with relation to age. Our Pet Travel Consultants will work with you as part of our needs analysis to understand the current age and health condition of your pet to determine if they would be illegible for travel by our qualified veterinarian teams. This may also require certain examinations on a case-by-case basis.

Medications

What happens if my pet needs special medications?

Our Pet Travel Consultants can discuss the various options available for your pet to ensure they receive any required medications. It is extremely important to let us know well in advance of these special requirements so we can best create a travel plan and have our veterinarians check over prior to any travel taking place.

Travelling In Hot Weather

Is it safe to Transport my Pet in the Hot Weather?

Jetpets have a strict heat policy in place that ensures your pet will not travel in extreme conditions. During summer months we will select early or later flight times to avoid departing in the middle of the day or when forecast temperatures are at their most extreme. It is important that your pets are well hydrated regardless of it being hot or cold and our Pet Travel Consultants will give you more information on Pet Welfare processes upon booking your pet for international travel.

Is International Pet Travel Expensive?

The cost of sending pets overseas will vary on several factors. The size, weight and location you are moving from and to will all play a factor in determining the cost for international travel. It is strongly recommended that when you are obtaining quotations you confirm what services you are being quoted on.

It is important to understand the crate size, vaccination requirements, export health certifications and Government permits that need to be taken into consideration when budgeting for your next international pet relocation. One common mistake we see with clients is that they overlook their destination and clearance charges. This not only causes stress at your destination but can also delay the process as these fees will have to be paid upon arrival.

With over 30 years of experience in international pet relocation, speak to one of our Pet Travel Consultants to guide you through the costs and processes to ensure you have all the correct information you require to make your relocation a stress free experience.