Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JULY 2025
Evie
Berlin to Sydney, Australia
A truly exceptional team — thank you for getting Evie home! I can’t thank the Jetpets team enough for the care, attention and support they gave throughout my cat Evie’s journey from Berlin to Sydney. 
JUNE 2025
Nash
Perth to Cairns, Australia
Thank you for the updates and photos—it was such a relief to see Nash safe and calm during transit. We really appreciated being kept in the loop every step of the way. 
JUNE 2025
Noodle
Madrid to Perth, Australia
We could not be more thrilled with the entire experience. From start to finish, the team at Jetpets were incredibly professional, compassionate, and attentive to every detail. International pet transport can be stressful, but Jetpets made the process seamless and gave us total peace of mind. 
MAY 2025
Charlie
Sydney to Paris, France
Thank you so much for providing a 5-star service in bringing Charlie to Paris! I was truly impressed by the service before Charlie’s departure from Sydney. The frequent updates and photos were so reassuring. 
MAY 2025
Basil & Pebbles
Sydney to Los Angeles , USA
Thanks for all your help getting them here in LA. They are both doing well and were very excited to get out of the crates and have been happy cruising around LA.