Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
SEPTEMBER 2023
Nugget
Sydney to London, United Kingdom
We can see that Nugget’s been well looked after, it reflects that you care for the well-being of the animals in transport. We are very happy and grateful to you and your team how everything was handled and went for Nugget. 
SEPTEMBER 2023
Alphonsia
Melbourne to Canberra, Australia
Thanks for your help in this stressful journey - worth it in the end! She’s sitting and purring on my lap as I write having had a good breakfast. 
SEPTEMBER 2023
Kirei
Sydney to Vienna, Austria
Kirei and I are grateful for your help in getting her to Vienna. Here she is living her best cat life! Thank you so much for assisting with her move. 
AUGUST 2023
Akira
Brisbane to Vancouver, Canada
The whole experience was exceptional. They were informative and supportive from the start and kept me up to date throughout the whole booking process. Their service was a great price! I would highly recommend Jetpets to anyone looking to move their pet abroad. 
JULY 2023
George & Fonzi
Cairns to Melbourne, Australia
Customer service is excellent. Kerryn has been unbelievable, so kind and understanding of my worries of transporting my fur babies. Jetpets went above and beyond to help.