Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MARCH 2018

Allie

Sydney to New York, United States
Hi Jodie, Thanks for the e-mail.  Allie is doing well, she is probably adapting to the cold better then me!  See attached photo of her in Central Park. Thanks Chris

FEBRUARY 2018

Inca

Australia to Singapore,
Hi Justin, Finally reunited with our fur baby! A big thanks to you and the team at Jetpets. Inca arrived happy and healthy. A very happy ending to her epic journey! Regards, Nicollee

FEBRUARY 2018

Rusty

Snowtown to Goondiwindi, Australia
https://www.youtube.com/watch?v=zQQ335xtgjU

FEBRUARY 2018

Baloo and Marley

to Manchester, United Kingdom

Hi Rachael

Hope you’re going well! I’ve been meaning to get in touch with you for a while now - sorry I’ve been slack!

Baloo and Marley arrived safe and sound and were  very happy to see us, albeit a little stinky! But we were so happy to see them!

They’ve settled in gradually over the last few weeks. Marley saw her first snow last week which she really enjoyed eating!

Thanks again for everything

Philippa

FEBRUARY 2018

Busta

Australia to Singapore,
Hi Justin, Here is a photo to show how happy Busta was to be in Singapore. We cannot thank you and the whole team enough in Melbourne, Perth and Singapore. I’m sure we were more needy than the dog. Your professionalism and calm during my stressful moments was amazing. We would not hesitate to recommend Jetpets and when we return to Australia in 3 years we will use you again. Thanks for caring so well for our fur baby. Kind Regards Brendan, Annemarie and Busta Woodsell