Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

AUGUST 2022

Benson

Perth to London, United Kingdom
Hi Danielle From start to finish your service has been 5*. Thank you so so much for making this experience as simple as possible - you’re an asset to the company.

JULY 2022

Bono

Sydney to Dublin, Ireland
Been meaning to just shoot a message through saying Bono has settled into Ireland famously, a little worried that both of us could have second thoughts come winter, but we’ll wait and see. He traveled like a champion. Thanks a mill for your help.

JUNE 2022

Chilli

Melbourne to London, United Kingdom
Just letting you know that Chilli arrived safely and I picked him up without any major hitch - so all good, and thank you.

MAY 2022

Cedrick & Henty

Brisbane to Manchester, United Kingdom
Couldn't be happier with the 5 star plus service we received when moving our beloved border terriers from Australia to the UK. The staff are beyond brilliant from Kaye who kept us updated all the way, to every individual member we meet from collecting our dogs in Australia to dropping them in the UK. International movement of pets whilst never easy is now again possible and having looked at alternatives I would not trust our fur babies to anyone else

APRIL 2022

Bruce

Sydney to London, United Kingdom
Jetpets provided a fabulous service. Very informative, clear and explained communication throughout all stages of the process . Answered all out queries promptly before and during transit giving us peace of mind that our pet would be very well looked after throughout his journey . On his return he seemed very well in good Health and high spirits .