Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2017

Olly

Sydney to Florence, Italy

Hi Amy, we would like to thank you and the Jetpets team for the great service in transporting Olly to Florence Italy. Olly is have a great time exploring new smells, especially as he is allowed everywhere, he's loving breakfast at cafes and eating in restaurants and doing a little shopping and sight seeing.

Thank you to all the Jetpets team for Olly safe travels.

DECEMBER 2016

Dragon, Marshmellow and Bolt

Sydney to Boise, United States
Hi Tanya, They all arrived safe and happy which is the main thing.  The guinea pigs wouldn't stop squeaking the whole way home and they were ultra hungry but have settled in well. Dragon got to have his first play in the snow and although tentative now knows he has to put his jacket on before leaving the house - it's way too cute. Here's a pic of him and my daughters in their new backyard. Thanks so much for everything - my family is complete 🙂

DECEMBER 2016

Fritz & Ozzie

Syndey to Port Vila, Vanuatu
Hi Nicole The move went very smoothly thanks to you & your professional team at Jetpets. I couldn't be happier. Attached is a photo of me & the dogs not long after we arrived in our rock pool. Karin

NOVEMBER 2016

Tina & Fiona

Brisbane to Auckland, New Zealand

Mel, just wanted to thank you to you and Jetpets in my recent dogs travel from NZ to the Gold Coast and back to NZ again.

Your help and knowledge of the procedures was faultless will defiantly be using you again when next we travel.

I have included some pictures the dogs last day on the sunny Gold Coast beach to them on the boat on lake rotoiti in Rotorua NZ. As you can see they are doing  what they love best fishing with dad on the boat once again.

Please pass this onto the vet at the Brisbane office so he knows Tina the diabetic dog made it in perfect health.

And we had no flees so no stay in quarantine thank god!

Tanya

NOVEMBER 2016

Molly

Sydney to Vancouver, Canada
Hi Andrew. I am sorry it has taken so long to respond, but we just wanted to let you know Molly is doing exceptionally well in Canada and having the time of her life. My partner and I would just like to say a big Thank You to your team of staff who took great care with Molly in transitioning her to Canada. I apologise for not remembering the driver's name who picked up Molly, but he handled her so well considering it was a very emotional time and Molly being the anxious dog she is was handled so tenderly. This same gentleman put us both at ease and ensured Molly would be well cared. Once again thank you so much for looking after our precious fur baby. Kind Regards Marita and Fez