Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers

NOVEMBER 2024
Rafa
Newcastle to Melbourne, Australia
Beyond exceptional care of our 4 fur babies. I had 1 wolfhound x and 3 cats to transport from Newcastle to Melbourne. I love my animals like my children, and was very anxious about this trip. From start to end this was the least stressful part. I delt with 1 person, and from the beginning it was seamless. 
NOVEMBER 2024
Pixel
Melbourne to London, United Kingdom
I can’t recommend JetPets enough for moving our whippet, Pixel, from Australia to the UK! The whole team was super friendly, making the whole process stress-free. 
NOVEMBER 2024
Oscar
Perth to Melbourne, Australia
Oscar Rose was well looked after and we particularly liked the report and photos they sent. He arrived calm and unperturbed after a long flight from Perth to Melbourne |

NOVEMBER 2024
Nala
Australia to London, UK
We wanted to say thank you for helping us move Nala. We appreciate your engagement throughout this process and answering all the (many!) questions over the phone and email. 
NOVEMBER 2024
Archie
Canberra to Nice, France
We loved getting the updates from Jetpets in Sydney and seeing him be well taken care of there, and meeting old friends he already knew. I also really appreciated your quick responses to all my concerns and questions prior to departure, and the timely communications.