Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2022

Maya

London to Sydney, Australia
Yesterday was a fantastic day. Maya's journey began on 15 November 2021, and after four months, it was finally over. We are so happy that we are together again. A long ago, before the 15 November, we started with a goal – Maya should see the ocean. So, yesterday she did it. Have a great day!

APRIL 2022

Deena & Seerah

Brisbane to Glasgow, Scotland
Deena and Sheerah arrived safely in Scotland. We were all rather jetlagged at first and not used to the cold or living with a baby and 3 year old either! The dogs have settled in really well and love exploring their new environment. Please pass on our thanks to all the team at Jetpets for getting them here safely.

APRIL 2022

Theo

Sydney to Wales, United Kingdom
Just wanted to let you know that Theo has arrived safely back in Wales now. I believe he had a very good journey and no issues what so ever . I must say a big Thank You for managing to arrange everything so quickly , efficiently and with your exceptional service !! Many thanks again.

FEBRUARY 2022

Olive

Sydney to Manchester, United Kingdom
Olive arrived safely in the UK and has already settled in well with my parents. I just wanted to say a huge thank you to you guys, you was amazing throughout the whole process and you made a very stressful time in our lives that little bit easier.

FEBRUARY 2022

Lily

Melbourne to London, United Kingdom
Hi Rachel, thank you to you and team who helped by bring Lily back to UK she arrived safely and was pleased to see us.