Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

AUGUST 2014

Poppet

Brisbane to Lusaka, Zambia
Dear Nikki, Poppet and Kaimai travelled well and have settled quickly. Here is Poppet out and about on the farm with her new friend Ella (10 weeks old). Sweet Kaimai has put Ella firmly, but gently in her place and retains her place as ‘top cat’! Kaimai prefers the run of the house, when we are out walking and its quiet. We are so happy to have our four legged family with us in Zambia at last Our grateful thanks go especially to you Nikki, for everything you have done to ensure the animals safe passage. We also acknowledge Air Emirates and the staff at Dubai Kennels and Cattery for taking care of the animals en route. With our kind regards to you, Lacy, Max and Shayla, from Tracey and Mark, Poppet, Kaimai and Ella.

AUGUST 2014

Scout

Sydney to Newcastle, United Kingdom
Hi Nikkie, Thanks fro your e-mail. Scout arrived safe and well and is settling into her new town. She enjoys walks on the beach and is very happy to be reunited with my daughter. She is looking forward to our move to our permanent home. This is opposite a large park ans close to the sea! Lucky Scout! Thank you very much fro taking splendid care of Scout. A picture of Scout taken by my duaghter (Scout's sister) follows this e-mail. Best wishes Lindy

JULY 2014

Ned

Perth to Christchurch, New Zealand
Hi Chelsea Thank you so much for everything including the big box of goodies that arrived at our door! Such a lovely surprise and much appreciated by Ned. Thanks again Kind regards Pete, Caroline, Emilia and Ned.

JULY 2014

Shadow

Canberra to Newcastle, United Kingdom
Hi Danielle, Thanks so much for all your assistance during the planning and journey of shadow. You have made such a difference to our relocation, helping with all questions and queries and my panics. We have yet to join shadow in the UK. We will be there in a few weeks. My parents have sent this photo of shadow in his new home. He looks to be happy and enjoying the new scenery. Thanks again for everything!! Kathrin

JULY 2014

Benson

Brisbane to Gothenburg, Sweden
Hi Nikkie Sorry I haven't been in touch. All is well here. Benson was fine when we finally could pick him up. Only hiccup was that we had to drive to the customs office, 1 hr from the airport and then back. You would think that they had the customs office at the airport!! Anyway Benson was fine, even his crate looked all clean and so did he. He has adjusted really well. He still gets a little nervous when we go out without him but getting better. He loves all new walks and smells. It's heaps of rabbits around here that is very exciting!!