Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
- Write a Review on Google
- Write a Review on Product Review
- Share on Jetpets Facebook or Instagram
Jetpets Happy Travellers
JUNE 2022
Boo
Perth to London, United Kingdom
Thank you so so much for everything the cats arrived safely and were so happy! It was such a relief to have them back home and safe!
Here’s pepper and boo fast asleep in there new home! 
MAY 2022
Barney
Gladstone to Hobart, Australia
We used Jetpets to send our cat from Queensland to Tassie. It was the most expensive of the quotes we received but the service provided and extra care taken was worth every cent! We got sent a photo of our furbaby part way through his journey with an update on how he was doing. Booking process and communication was seamless too. Highly recommend spending the bit extra and going with Jetpets! 
MARCH 2022
Nanami
Melbourne to Gold Coast, Australia
It was my cat’s first flight and Jetpets service was amazing. The drop off and pick up was lightning fast and easy.
I recommend Jetpets for everyone who wants their “ babies “ to transport with airplanes. 
MARCH 2022
Thomas Picasso
Sydney to Raleigh, United States of America
Firstly Dan and myself would like to thank you and your team for the amazing job you have done, The professional service provided by Jet Pets and Pet Express made Thomas Picasso's big journey to happen as smoothly as it could.
We are so pleased with the service provided. Our fury baby is home safe and sound and happy!
So again thank you for all you and your team have done. We are very happy with the service and definitely recommend JetPets.
I will send you some photos of Thomas Picasso shortly.
Kind regards, 
JANUARY 2022
Lune
Melbourne to Washington, United States of America
I was so worried about the process of moving my cat Lune from Melbourne, Australia to Washington DC in the US (especially during COVID) and I'm so glad I went with Jetpets. They were informative, knowledgeable and ensured me that Lune will be looked after when he's not in my care. The Jetpets portal was easy to use, and the whole process (from the quote, to the vet check, and required vaccinations was smooth). Even with the extra few days that it Lune to arrive in DC due to flight changes, Rachael from Jetpets stayed in communication with me and ensured that Lune arrived safely in DC. Very thankful that he's over the flying and home with me now.