Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

DECEMBER 2015

Puppy

Sydney to Houston, United States

Danielle,

Merry Christmas, and thanks very much for helping us on our puppy transfer and make everything possible to be finally reunited!

I am happy that he arrived well and safe and was waiting for us very anxious a bit stressful and nervous but I understand this is no very often in his little life!

He has been settling in step by step and in few days he will be back to normal!

Thanks always,  Heidy.

DECEMBER 2015

Icy

Sydney to Abu Dhabi, United Arab Emirates

Hi Danielle

ICY is fine and enjoying Abu Dhabi. He was bit tired after the long travel and slept a lot, but became normal after few days.

Thanks for your assistance, we will contact you in future if we need to move him back again.

Best Regards

Jagath

DECEMBER 2015

Rizzo

Christchurch to Sydney, Australia
Hi Chantel, Everything went very smoothly, thanks for all your help throughout the process! I could not have done it without you. Attached is a picture of Rizzo back in Australia once again, after an amazing year-long adventure in New Zealand, now at our new home in Cooma, NSW. I've also attached a pic of her kayaking on Lake Wanaka in NZ just before we left. Thanks again, Candice

DECEMBER 2015

Nala

Darwin to Rarotonga, Cook Islands

Hi Brooke, thank you for your email. I have attached a few photos of Nala in her new home.

Nala enjoys climbing the cocanut tree's here. She has also enjoys walking along the beach. Most of all she loves cuddles when its raining outside. Thank you for ensuring her safe passage here. She was expectedly a little shaky at first , but the airport told us that she had been very friendly to everyone. She settled in pretty quickly and is enjoying her freedom of running about chasing flies and lizards around. Its her hobby.

A big thank you to all who where involved in taking care of her.

Stacey, Absalom and Nala xx

DECEMBER 2015

Winston

Sydney to Auckland, New Zealand
Hi Nicole, As requested, here he is the day after his arrival. He is already acting like his usual 'royal highness' Winston and taking over. 🙂 Although it will take him a few weeks to settle in properly, things look very promising that this is his best move yet. Thanks for your whole team's help in this, Regards, Rebecca.