Customer Feedback

DECEMBER 2021

Leo

I cannot thank you and your wonderful entire team! I’m so happy to have had the pleasure to work with you all and good boy Leo arrived well and early this morning. Such an easy process with you all. Again, thank you so much!

NOVEMBER 2021

Buster

Hi Rachael Buster arrived safely and is happily with my husband now. I’ll see him next week! Thanks for your help with everything. Warm regards

OCTOBER 2021

Louie

Hi Dipkesh, I just wanted to write and say thankyou to you and your team for the amazing service provided to bring Louie to the US with us. It was such an efficient and stress free service we are so thankful. The pet handlers were great at both ends and Louie was absolutely fine when we collected him - he is settling in well to his new home. We had constant updates the whole journey which definitely put my mind at ease. Here are a few pics of Louie in his new zipcode! He's not sure about squirrels just yet. Many thanks Susannah and David

OCTOBER 2021

Jenny

I was referred to jet pets by a friend of mine, and I sure am happy I found them! Angus, what a legend! I must have asked him 1000 questions prior to the move. He answered them all promptly and made the experience so seamless and stress free from his end. It was a big deal moving my pooch from Brisbane to LA, and admittedly I was stressed for Jenny- more stressed than she was in the end! But when I collected her, she was so relaxed and content that I cried with relief- I couldn’t have stopped if I tried. Her travel crate was super spacious (I joked that she had the penthouse suite), it was padded perfectly and she came with her favourite coat in there for comfort. She had water still and her crate wasn’t a mess. I am super happy with Jetpets and extremely happy with how patient you were with me Angus! Thank you!

SEPTEMBER 2021

Casper

Hi Rachael. All went extremely well. Here’s the lad in the car with us as we prepare to leave LAX for the two-day road trip home. Thanks for all your help.