Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

FEBRUARY 2020

Lulu

Sydney to London, United Kingdom
Hi Paige, Thanks and we are super happy to have Lulu with us! Here is a photo of her settled. Michelle

FEBRUARY 2020

Roxy

Brisbane to London, United Kingdom
Hi Dipkesh We were so excited to see Roxy today. We have been so happy with everything. From the moment I rang for a quote to the moment of picking her up when landed. She travelled well, enjoyed the updates from your team during travel and has settled nicely. Bit colder here so she has a new jacket and bed which she loves. Thank you for all your amazing effort in making Roxy's travel a pleasant experience and the peace of mind you gave our family through the transition of moving her to our new home overseas. Kind regards Simone

FEBRUARY 2020

Bandit

Perth to London, United Kingdom
Bandit is with my husband in London. But first, I can’t be more happier and thankful to know that he’s healthy and alive. He was full of energy and so happy to see my husband yesterday at Heathrow, he cried with happiness that he was reunited with family again. He’s so happy and running around our London home. He get jet lagged later in the evening and crawled under the blanket as usual. Lol. I can’t wait to see him later today. I was so worried about the worse, considering he has never been out of my sight before, thank you so much Jetpets. Thanks for returning my hope. Jeremie

JANUARY 2020

Peri

Sydney to London, United Kingdom
Dear Stephanie,   Just a quick note to thank you, Josh, and all the Jetpetters who helped get Peri to us safe and sound. It all went seamlessly and we’re very happy in our new home. Elliott

NOVEMBER 2019

Mya & Mia

Sydney to London, United Kingdom
They are here, yippee!   Thanks for all your help, Stephanie